BBB Business Review

Text Sizesmallmediumlarge
Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are You the Business Owner of CPP Alarm And Video, Inc.?

If yes, click here to login.

Are you...?

BBB Accredited Business since

CPP Alarm And Video, Inc.

Phone: (916) 484-1484 View Additional Phone Numbers   http://www.alarmandvideo.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

CPP provides installation and service to commercial and residential clients.Systems include security, fire, access control and video surveillance.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that CPP Alarm And Video, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for CPP Alarm And Video, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on CPP Alarm And Video, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 15, 1990 Business started: 01/01/1981 in CA Business started locally: 01/01/1981 Business incorporated: 12/08/1981 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

CA Bureau of Security and Investigative Services
2420 Del Paso Rd Ste 270, Sacramento CA 95834
Phone Number: (916) 322-4000
The number is 2210.

Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov/
Phone Number: (800) 321-2752
The number is 467564.

Type of Entity

Corporation

Business Management
Mr. Andy Anderson, Owner / President Mr. H. C. Anderson, President
Contact Information
Principal: Mr. Andy Anderson, Owner / President
Customer Contact: Mr. H. C. Anderson, President
Business Category

Security Cameras

Products & Services

CPP Alarm And Video, Inc. sells the following brand(s): First Alert, Honeywell

CPP Alarm And Video, Inc. offers the following product(s): Access Control, Burglar Alarm, Home Automation, Video Surveillance

Method(s) of Payment
Visa-MasterCard-American Express-Discover
Refund and Exchange Policy
One year warranty on parts and labor.
Service Area
Greater Sacramento Area
Alternate Business Names
C P P Alarm & Video, Inc Consumer Protection Products, Inc. CPP Alarm & Video, Inc.
Products & Services

C P P Alarm & Video, Inc. is an Authorized Honeywell Dealer and an Authorized First Alert Professional Dealer of security,fire, access control, and video surveillance.CPP offers monitoring service as well.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.