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Better Business Bureau ®
Start With Trust®
Northeast California

BBB Accredited Business since

People Search Now

Additional Locations

Phone: (888) 553-5506 View Additional Phone Numbers 1915 21st St, Sacramento, CA 95811 http://www.peoplesearchnow.com

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that People Search Now meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for People Search Now include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on People Search Now
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: December 17, 2007 Business started: 11/01/2006 Business started locally: 11/01/2006
Type of Entity

Corporation

Business Management
Mr. Robert Miller, Owner Mr. Bryce Lane, President & COO
Contact Information
Principal: Mr. Robert Miller, Owner
Business Category

Searchers of Records Screening - Background & Employment Internet Services

Products & Services

People Search Now is a comprehensive people search service from basic contact information to in depth background checks.


Additional Locations

  • 1915 21st St

    Sacramento, CA 95811 (800) 718-8993 (888) 553-5506

  • THIS LOCATION IS NOT BBB ACCREDITED

    P.O. Box 29502 #64729

    Las Vegas, NV 89126

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

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Additional Phone Numbers

  • (800) 718-8993(Phone)
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Complaint Detail(s)

2/8/2013 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: DID NOT PROVIDE BACKGROUND INFORMATION THAT THEY CLAIMED TO HAVE FOUND. ONLY PROVIDED NAME, ADDRESS, EMAIL, AND PHONE NUMBERS,ALL INFO I ALREADY HAD! WHEN YOU TYPE IN THE PERSON NAME YOU ARE TRYING TO DO A BACKGROUND SEARCH ON THE COMPANY CLAIMS TO HAVE FOUND ALL THIS INFORMATION. THENAFTER PURCHASING THE REPORT FOR $49.95 THE ONLY INFO THEY GAVE WAS NAME, ADDRESS, EMAIL, AND PHONE NUMBERS! ALL INFORMATION I ALREADY HAD. THIS IA FALSE ADVERTISEMENT!!!!

Desired Settlement: $49.95 FOR THE REPORT AND THE $1.99 FOR HAVING IT EMAILED TO ME!

Business Response: Business' Initial Response
Hello, As stated in the terms the customer agreed to, we cannot guarantee any information in the reports provided, being that it comes from public record data. We normally do not issue credits for these reports due to the hard costs incolved when running them. As a onetime courtesy, we have refunded the charges of $49.95 and $1.99 and have closed the account entirely. Thank you. Sincerely, Customer Care PeopleSearchNow.com *****@PeopleSearchNow.com (888)XXX-XXXX

BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved

7/6/2012 Billing/Collection Issues