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Find a Location

Backgrounds Online has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBackgrounds Online

    Employment Background Check
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/21/2009

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Preliminary and post-hire background screening solutions tailored for employers nationwide- start screening today to find the best candidates possible and maintain a safer work environment.

    Products & Services

    Backgroundsonline.com provides employment back ground check services.

    Business Details

    Location of This Business
    1915 21st St, Sacramento, CA 95811-6813
    BBB File Opened:
    4/22/2009
    Years in Business:
    26
    Business Started:
    10/1/1997
    Business Started Locally:
    10/1/1997
    Business Incorporated:
    10/1/1997
    Accredited Since:
    5/21/2009
    Type of Entity:
    Corporation
    Alternate Business Name
    • IQ Data Systems, Inc.
    Hours of Operation

    Primary

    M:
    5:00 AM - 5:00 PM
    T:
    5:00 AM - 5:00 PM
    W:
    5:00 AM - 5:00 PM
    Th:
    5:00 AM - 5:00 PM
    F:
    5:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Christopher Ballas, CEO
    Contact Information

    Principal

    • Mr. Christopher Ballas, CEO

    Customer Contact

    • Mr. Christopher Ballas, CEO
    Additional Contact Information

    Fax Numbers

    • (800) 838-4654
      Primary Fax

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/20/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I am a Notary Public. I work with signing services and title companies. In order for me to receive jobs from these companies, I must have a current background check. The *************************** contracts with Backgrounds Online for this service. Backgrounds Online claim that this service is completed in three to five days. It took 21 days to get my background check. Each time I tried to find out when it would be completed, they added days to the delay claiming it was the fault of Mono County. I finally wrote to the person in Mono County who handles backgrounds. She confirmed that her turn around time is ***** hours. Not only did they lie about the cause of the delay, but I also have been unable to work for 20 days due to their deceptive practice.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Umique S

    5 stars

    01/05/2023

    Where do I begin?! Backgrounds Online, better known as BGO has been a tremendous asset to **. From their customizable reports to the top-tier customer service provided by each of their employees. I have used BGO for almost every employee at my business for the past 8 years. Thank you BGO for making the per-employment hiring process as seamless as possible. I look forward to our continued partnership in ensuring our company on boards top-quality employees.

    Local BBB

    BBB of Northeast California

    BBB Reports On

    BBB reports on known marketplace practices.

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