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T-Com Home Services
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Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating at this time because BBB file information is being reviewed and/or updated.
2229 El Reno Ln
Redding, CA 96001 (530) 209-7019 (530) 245-0801 Directions
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Additional Phone Numbers
- (530) 245-0801(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB's Business Review on this business is currently being updated. Therefore BBB cannot provide you with any information at this time.
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: I have ****** t.v connected since Feb 14,2013.At the time they connected it, I was not told it was for 2yrs, nor did they explain the contract with me. I am paying $34.99 a month and they are taking it ******ly from checking account. I called them this morning to have it disconnected and was told I would be liable for a early fee of $480. I have had this only since Feb.14th. I feel they have taken advantage of me, were in a big hurry to get the service connected.. Thanks
Desired Settlement: I only want them to come and get their equipment and be no charge to me.
Business' Initial Response
Read Complaint Details
Complaint: Took money out of checking acct without authorization Filled out form out a Home Show to get info about dish, told them needed to check at home to see if all channels we wanted, we could get from them. They were to do a credit check, call the next day, in the meantime, we were not ****** with channels we were to get so called and left message did not want with sales rep that same day, called again the next day to Independent Owener, left mess, spoke with employee told DID NOT WANT, there was no amount or authorization given by me to take money out of my checking but they did so anyway.
Desired Settlement: Refund of money back into my checking acct
Business' Initial Response