Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

Atlantis Roofing, Inc.

Phone: (916) 505-3977 ! BBB Business Review on Atlantis Roofing, Inc. is being Updated by BBB !

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating at this time because BBB file information is being reviewed and/or updated.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

9/2/2015 Guarantee/Warranty Issues | Read Complaint Details

Additional Notes

Complaint: I have Atlantis Roofing renew my roof top to tile roof and repaint my house in march 2010. The warranty is 10 years as stated in the contract. Recently, I noticed a tile is sticking out from the roof top and in danger of falling off the roof. This will post a dangerous situation if it fall and hit anybody below. I also have concern of some missing tiles in the roof edges. I have been trying to contact them by phones many times and left several messages, but no response. I left email and also sent them a letter. Please help me to contact them, so they can send somebody to take a look. Thanks !

Desired Settlement: I would like Atlantis Roofing give me a call as soon as possible to discuss the situation. Its good to have them to come and take a look and fix the problem.

Consumer Response:

Yes. They came and resolved the issue and I am satisfied with the company's solution. Please closed the case and thanks for your help !