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BBB Accredited Business since

McCollochs RV Repair

Phone: (916) 929-3510 Fax: (916) 929-2811 2420 Harvard St, Sacramento, CA 95815 http://www.mccollochsrv.com View Additional Web Addresses



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Description

Family owned and operated since 1989, McColloch's RV is committed to providing rv service, rv parts and rv accessories for your recreational vehicle at an affordable price. We firmly believe that good customer service after the sale is imperative to your complete satisfaction.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that McCollochs RV Repair meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for McCollochs RV Repair include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on McCollochs RV Repair
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 29, 1998 Business started: 03/01/1989 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

CA Bureau of Auto Repair- BAR
10949 North Mather Blvd, Rancho Cordova CA 95670
http://www.bar.ca.gov/
Phone Number: (800) 952-5210
The number is 145177.

Type of Entity

Sole Proprietorship

Business Management
Kerry McColloch, Owner
Contact Information
Principal: Kerry McColloch, Owner
Business Category

Recreational Vehicles - Repair & Service Recreational Vehicles - Dealers Recreational Vehicles - Equipment, Parts, Supplies

Refund and Exchange Policy
All returns must be made within 3 business days of original sale, after this products are subject to restocking fees. Special orders and electrical products are non returnable. Defective parts are subject to manufactures warranty.
Products & Services

We have been providing RV service to Sacramento for 20 years.

We provide RV servicing, RV parts, and RV Storage. Located just 10 minutes from downtown Sacramento, our trained technicians are able to service most makes and models of campers, fifth wheels, travel trailers, motorhomes, and any other type of recreational vehicle you might have.

We also have a large inventory of RV parts on hand for your RV self-repair projects. In the event that we do not carry a part, we can order it and have it within a few days!

We carry many major brands such as Curt, Drawtite, Valley, Husky, Dometic, Carefree, Norcold, Thetford, Interstate Batteries, Shurflow, Coleman, Dicor, Atwood and many more.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.