Business ProfileforFPI Management

I am currently a ******* of ************* LP ******************************************************************* My Apartment: ************************************************************************* On February 2, 2024 FPI Management through a 3rd Party DOMUSO (Mobile Phone Application) deducted from my Credit Card the amount of $7588.88 instead of $1500.00 which is the correct monthly rent payment. I contacted the leasing office on Feb. 4, 2024 in regards to the error and after several communications with the leasing office to secure a refund they proceeded to tell me they were looking into it and would get back to me, after 3 weeks while I called again and given the same statement. After a month of not hearing anything from the leasing office, I was able to determine who actually managed the property ("FPI Management") . I sent an email from their website and I received a response after about 4 days. After discussing my issues with the Portfolio Manager via email for 2 weeks they refused to give me a refund only that they would credit my account. Since this debited from my CC and such a large amount I could not afford to pay the balance and would incur finance charges on the amount, told them I wanted a refund not a credit. After threat of going to a lawyer they said they would issue me a check to include a refund for the full amount plus the processing fees minus 1 months rent. On March 15, ******************************************************** the amount of $6040.13, I waited a few days and asked for an update and was told that the check was put into the mail on March 20, 2024. As today April 1, 2024 I have not received the check nor are they responding to any of my emails asking for an updates.