BBB Business Review

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BBB Accredited Business since

Phil & Paul's Plumbing

Phone: (209) 366-2319 X, Acampo, CA 95220 http://www.philpaulplumbing.com View Additional Web Addresses



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Description


Phil & Paul's Plumbing, Inc is the honest professional local plumbing and drain cleaning
company. Established 1996 in Lodi, CA. You can count on us for expert, honest
service at an affordable price.
Whatever your plumbing
needs are, we are here to exceed your expectations.
Technicians are fully
qualified and trained professional Journey level and master plumbers.

CA Contractors License #
900888


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Phil & Paul's Plumbing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Phil & Paul's Plumbing include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Phil & Paul's Plumbing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 29, 2011 Business started: 07/25/1996 in CA Business started locally: 07/25/1996 Business incorporated 11/22/2013 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov/
Phone Number: (800) 321-2752
The number is 00900888.

Type of Entity

Corporation

Business Management
Mr. Jeff Larsen, Owner Mr. Jeff C Larsen, President/CEO
Contact Information
Principal: Mr. Jeff C Larsen, President/CEO
Principal: Mr. Jeff Larsen, Owner
Business Category

Plumbers Plumbing - Contractor Plumbing Drains & Sewer Cleaning Water Heaters - Repairing Bathroom Remodeling Garbage Disposals - Household Water Heater - Tankless Backflow Prevention Devices & Services

Method(s) of Payment
Cash, Check, Credit card.
Refund and Exchange Policy
Varies by the job or type of work we are doing but our minimum warranty is 30 days and up to 10 years unless notified otherwise at the time of service.
Alternate Business Names
Phil & Paul's Plumbing, Inc.
Products & Services

Complete Service, Repair, New installations, Remodels, Rooter Service, Drain Cleaning.

Industry Tips
Hiring a Contractor in California: Essential Tips
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.