BBB Business Review

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This business is not BBB accredited.

Bonney Plumbing, LLC

Phone: (916) 444-0551 View Additional Phone Numbers 3054 Gold Canal Drive, Rancho Cordova, CA 95670 View Additional Email Addresses https://www.facebook.com/MyBonney View Additional Web Addresses


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Bonney Plumbing, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 10 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 7
Total Closed Complaints 10

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Bonney Plumbing, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: April 24, 1992 Business started: 01/01/1978 Business started locally: 01/01/1978 Business incorporated 03/22/1994 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov/
Phone Number: (800) 321-2752
The number is 696355.

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Candace Bonney, Owner Mr. Mark Bonney, Owner Mr. Collin Hathaway, Secretary Ms. Holly Gormsen, Marketing Administrator Mr. Bill Horbaly, Heating & Air Conditioning Manager Mr. Graham Weaver, Member
Contact Information
Principal: Ms. Candace Bonney, Owner
Principal: Mr. Mark Bonney, Owner
Principal: Mr. Collin Hathaway, Secretary
Business Category

Plumbers Plumbing - Contractor Plumbing Drains & Sewer Cleaning Sewer Contractors Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air Conditioning Repair Air Conditioning Contractors & Systems

Alternate Business Names
Bonney Plumbing & Rooter Service Bonney Plumbing, Heating, Air & Rooter Service Bonny Plumbing
Industry Tips
Hiring a Contractor in California: Essential Tips Stay Informed to Keep Cool: Tips for Hiring an HVAC Service

Customer Review Rating plus BBB Rating Summary

Bonney Plumbing, LLC has received 4.4 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.