BBB Business Review

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This business is not BBB accredited.

A E I Plumbing

Additional Locations

Phone: (209) 471-8281 Fax: (209) 464-0901 View Additional Phone Numbers PO Box 4752, Stockton, CA 95204 View Additional Email Addresses http://www.aeiplumbing.wordpress.com ! There is an alert on A E I Plumbing !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

This business is using BBB's logo on its website, aeiplumbing.wordpress.com.  This business is not accredited with BBB.  We contacted the business on May 20, 2015, June 2, 2015 and June 4, 2015, requesting that they remove reference to BBB from their advertising. As of today's date, the business has failed to comply with our requests. 

The name “Better Business Bureau” (BBB) and BBB Logo are federally registered trademarks owned by the Council of Better Business Bureaus, Inc. These marks are licensed for use only by Accredited Businesses of the BBB and may not be used in any manner without the express permission of the Better Business Bureaus. This use of the BBB trademark constitutes trademark infringement and is a violation of trademark rights of the Council of Better Business Bureaus, Inc.

On June 4, 2015, the company responded to BBB indicating they don’t own the website and have no ability to make any changes to it. The BBB has suggested that this company contact the website hosting administrator to request access to the site in order to delete the BBB logo from it.To date, the company has not responded to this suggestion.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for A E I Plumbing include:

  • Unauthorized use of BBB name or trademarks

Factors that raised the rating for A E I Plumbing include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on A E I Plumbing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 28, 2010 Business started: 10/20/2004 Business started locally: 10/20/2004
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov/
Phone Number: (800) 321-2752
The number is 848519.

Type of Entity

Sole Proprietorship

Business Management
Mr. Mike Korth, Owner
Contact Information
Principal: Mr. Mike Korth, Owner
Business Category

Plumbers Plumbing - Contractor

Products & Services

This company offers residential and commercial plumbing services.

Industry Tips
Hiring a Contractor in California: Essential Tips
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.