BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that A-1 Affordable Plumbing & Water Heaters meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for A-1 Affordable Plumbing & Water Heaters include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
Type of Entity
Business ManagementMr. Zeev Shtulvarg, Owner
Plumbers Plumbing - Contractor Water Heater - Tankless Kitchen & Bath - Design & Remodeling
Products & Services
A-1 Affordable Water & gattoilets, tank less gas lines, repair & new installation, gas, faucets, PHCC, electric, complete remodeling services.
2168 Frascati Dr
El Dorado Hills, CA 95762 (916) 428-7283 (916) 939-6825 (916) 962-7283 Directions
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Types of Complaints Handled by BBB
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BBB Complaint Process
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Additional Phone Numbers
- (916) 428-7283(Phone)
- (916) 939-6825(Phone)
- (916) 962-7283(Phone)
Additional Web Addresses
Complaint Trends - Last 3 Years
Customer Review Trends
Problems with Product/Service
Read Complaint Details
Complaint: Faulty repair and extreme unprofessionalism The plumber replaced a pressure regulator valve and shut off valve (near street) on 8/20/2012. I paid him $350 on invoice 7160. Same day I noticed that the shut off valve was leaking so called him back out. He returned the next day and was argumentative, impatient, and started yelling at me about how I know nothing about plumbing. He left without fixing it (while calling me several expletives) so now I need to call another plumber to fix the crappy job he did.
Desired Settlement: I would like a refund for the $350 that was paid to him since I now have to find another plumber to do repair his work.
Business' Initial Response
BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved