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Doyle's Termite & Pest Control

Phone: (916) 275-2763 Fax: (916) 684-8653 View Additional Phone Numbers ,, Elk Grove, CA 95758

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Doyle's Termite & Pest Control include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Doyle's Termite & Pest Control
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 01, 2004 Business started: 03/01/2001 Business started locally: 03/01/2001
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

CA Structural Pest Control Board
2005 EVERGREEN STREET, STE. 1500, Sacramento CA 95815
Phone Number: (916) 561-8704
Fax Number: (916) 263-2469
The number is 4174.

Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 819103.

Type of Entity

Sole Proprietorship

Business Management
Mr. Tony Doyle, Owner
Contact Information
Principal: Mr. Tony Doyle, Owner
Business Category

Pest Control Services Building Contractors Contractors - Ceiling Patio & Deck Builders Roofing Contractors Stucco & Exterior Coating Contractors Doors Paneling Windows

Alternate Business Names
Doyle's Construction
Products & Services

Doyle's Termite and Pest Control specializes in residential and commercial pest control and termite control services. Doyle's Construction offers residential and commercial construction projects.

Industry Tips
Hiring a Contractor in California: Essential Tips

Additional Locations



    Elk Grove, CA 95758


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

2/7/2014 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: 30yr comp roof on home installed 10/04 by Doyle's $11,640. Vast sections were NOT stapled/nailed - the roof is sliding off the house. Doyle's CA license #XXXXXX installed roof (30yr comp) on 10/22/2004 to our home costing $11,640. We noticed that shingles above the front door were pealing back. Last week I went on the roof and saw major shifting of shingles throughout the entire roof. Many of the shingles were not stapled or nailed throughout the entire roof. Since then, several professional roofers told me the entire roof, in several sections, are about to slide off the house. I have many photos taken from different parts of the roof. Mr. ***** he told me he would NOT fix or replace the roof and then told me "gee, that's too bad but there's nothing I'm gonna do about it."

Desired Settlement: If the roof can be fixed - then it should be fixed. Several professional roofing companies' have told me the entire roof needs to be replaced. I have numerous current photos which clearly show poor workmanship and roof damage. Its October the rains will be coming and I want to avoid any damage to the interior because of leaking.

Business Response: The roof was installed nine and a half years ago. The roof was permitted by the city of Folsom and was inspected during the installation and at the time of completion of the installation and was signed off by the city inspector. All shingles were fastened to the roof sheathing with roofing staples.. My company give a one year warranty on installation and workmanship, no more. When talking to Mr ***** I explained to him the same thing as above. Mr ***** has on multiple times has worked done the roof since the time of installation by others as per our conversation. This in its self would void any warranty. I don't use the wood Gee or ever have.

Consumer Response: Doyle's construction installed a thirty year roof. After nine years a majority of the shingles are sliding and cascading onto one another. Several roofers have said the entire roof needs to be replaced. When I asked Mr Doyle to fix or replace the roof he said no. We are proceeding with legal action.