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BBB Accredited Business since

System Pavers

Phone: (916) 635-7407 Fax: (916) 635-7458 3320 Data Dr Ste 400, Rancho Cordova, CA 95670 http://www.systemspaving.com



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BBB Accreditation

A BBB Accredited Business since

BBB has determined that System Pavers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for System Pavers. BBB Serving San Diego, Orange & Imperial Counties has the full report as that BBB handles all complaints for System Pavers.


Additional Information

BBB file opened: September 25, 2007 Business started: 01/01/2003 Business started locally: 01/01/2003 Business incorporated: 10/06/1992 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov/
Phone Number: (800) 321-2752
The number is 661575.

Type of Entity

Corporation

Business Management
Mr. Larry Green, CEO Amanda Gorman, Manager
Contact Information
Customer Contact: Amanda Gorman, Manager
Principal: Mr. Larry Green, CEO
Business Category

Paving Contractors Construction & Remodeling Services Paving Stones Driveway Installation, Paving & Repair Concrete - Custom Patio & Deck Builders Walkway Design

Alternate Business Names
Systems Paving Inc.
Products & Services

Systems Pavers Inc specializes in design and installation of outdoor living systems using paving stones, maintenance free turf, built in bbq's, etc.

Industry Tips
Hiring a Contractor in California: Essential Tips

Additional Locations

  • 3320 Data Dr Ste 400

    Rancho Cordova, CA 95670 (916) 635-7407

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

9/28/2012 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: Defective product. We had a fountain installed at the end of June. The fountain has not functioned for any period of time. It will run for a few days and then it stops running. We have contacted System Pavers on several occasions. They cmae out and redid the pump. It ran for a few days and then it stopped. We called System Pavers again and would get the run around. No one was available to come look at the fountain. Someone from System Pavers called me on Thursday Sept 13 that another pump was ordered. I haven't heard from him

Desired Settlement: REplacement and Customer Service.

Business Response: Business' Initial Response
******, Thank you for your feedback, we do hope to resolve the issue as soon as possible. Thank you for your patience, a manager will contact you as soon as possible. Thank you, ****** ****** System Pavers *****@systempavers.com

Business' Final Response
Hi ******, Thank you for your feedback. We apologize for the lack of follow up while waiting for a new pump to be delivered. Now that your fountain is back up and running, we hope you'll find it to be a great addition to your outdoor landscape. If any problems persist, please feel free to contact me directly. Thank you, ****** ****** System Pavers *****@systempavers.com