This Business is not BBB accredited
Phone: (530) 878-3800 View Additional Phone Numbers 1297 Meadow Lane, Meadow Vista, CA 95722
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"Rocklin's Patio & Stove Center"
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Sunroom Systems include:
- Failure to have a required competency license.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
On 8/19/2014 BBB confirmed that Contractor's State License Board suspended the license of Sunroom Systems.
Type of Entity
Business ManagementMr. Joseph Rinaldi, Owner
Patio & Deck Builders Construction & Remodeling Services
Products & Services
We offer Ultra Tek Patio Covers- open lattice and solid styles, Solara adjustable patio covers. Wood, Gas, Pellet Stoves, Inserts and more. Chimney sweeping, fireplace and wood, gas, pellet, repair and service
THIS LOCATION IS NOT BBB ACCREDITED
1297 Meadow Lane
Meadow Vista, CA 95722 Directions
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Additional Phone Numbers
- (916) 632-3800(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: The contractor is not performing according to our contract. We signed a contract on Jan 26, 2014 for a sunroom addition. There were some understandable delays in obtaining permits but the permits were obtained several weeks ago and substantial work has not begun on the project. I was told there was a death in the extended family. Then I was told there was a delay in obtaining concrete. Then I was told the sunroom was not built yet. The contractor today told me he was depressed and wanted to leave the country because he does not like the USA anymore. He also called on my answering device and offered a full refund. When I asked him to go ahead and refund the money , the then said he could not and he would go bankrupt. He offered to meet again over the weekend, but could not resolve this issue over the phone. I have paid $12,000 and do not have the sunroom and only an area that was dug out for concrete and a moved water faucet. I asked for a discount due to the delays and he said he could not offer that to me over the phone. The contractor's cell phone has not been working for 2 weeks, he said it was stolen.
Desired Settlement: The contractor offered a full refund and I wish to accept that offer. Clearly he is not reliable in performing the work. I have a voice recording of his call on my answering device offering the refund.
Consumer Response: Consumer states an agreement was reached and contract is in the process of being fulfilled.
BBB's Final Determination: Consumer accepted resolution offered by the business.