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BBB Accredited Business since

A Grand Affair

Additional Locations

Phone: (530) 574-0787 Fax: (530) 564-1011 215 Madson Pl Ste E, Davis, CA 95618 View Additional Email Addresses http://www.agrandaffairrental.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

A Grand Affair is a family owned party and event rental company in Davis, California, our inventory ranges from flatware, china, glassware, to tables, chairs and tents. Please contact us if you have a specific question about a rental item. We are always adding to our inventory or we can steer you in the right direction to find what you are looking for.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that A Grand Affair meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for A Grand Affair include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on A Grand Affair
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 12, 2010 Business started: 07/13/2009 in CA Business started locally: 07/13/2009
Type of Entity

Sole Proprietorship

Business Management
Mr. James " Kimo" Bernauer, Owner Mrs. Amy Bernauer, Co-Owner
Contact Information
Principal: Mr. James " Kimo" Bernauer, Owner
Business Category

Party Supplies - Renting Wedding Supplies & Services Chairs - Rent China & Glassware - Renting Tents - Rental Tables - Folding

Method(s) of Payment
M/C, VISA, AMX, DISCOVER, CASH
Refund and Exchange Policy
Each individual case is different, please contact us if there was a problem and we are more than happy to solve the issue.
Products & Services

A Grand Affair, specializes in event rental services for small to large events.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.