BBB Business Review
This Business is not BBB Accredited
Exclusive Exteriors, Inc.
Phone: (530) 823-9099Fax: (530) 823-9599View Additional Phone Numbers9 So. Main Street, Colfax, CA 95713http://www.exclusiveexteriorspainting.comFacebook
BBB Business Reviews may not be reproduced for sales or promotional purposes.
BBB Accreditation
On 12/03/2012 this company's accreditation in BBB was revoked by BBB's Board of Directors due to failure to respond to one or more customer complaints filed with the BBB.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Exclusive Exteriors, Inc.'s rating include:
- Failure to respond to one complaint filed against business.
- BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.
Customer Complaints SummaryRead complaint details
| Complaint Type | Total Closed Complaints |
|---|---|
| Guarantee / Warranty Issues | 1 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Total Closed Complaints | 1 |
Read Complaints | Definitions | BBB Complaint Process | File a Complaint
Complaint Breakdown by ResolutionAbout Complaint Details
| 11/07/2012 | Guarantee / Warranty Issues | Read Complaint Details X Additional NotesComplaint Category: Failure to provide promised written warranty or guarantee Complaint: Services contracted to paint home in El Dorado Hills in June 2011. The quality of the job is sub par and it is chipping off and several locations. Complaint Resolution: Company failed to respond to BBB to resolve or address the complaint issues. |
Industry Comparison| Chart
Painting Contractors
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
CONTRACTOR'S LICENSE BOARD9821 Business Park Dr.
Sacramento, CA95827
(916) 255-3900
http://www.cslb.ca.gov
BBB records show a license number of 798202 for this company, issued by CONTRACTOR'S LICENSE BOARD. Their web address is http://www.cslb.ca.gov. The expiration date of this license is 08/31/2013.
Type: Contractors State License BoardCheck License Status: Check License Status
Please note that governmental licensing information may not be current.
Type of Entity
Corporation
Incorporated: May 2001, CA
Contact Information
Principal: Mr. Marko Cekic (President)Business Category
Painting Contractors
Map & Directions
Map & Directions
Address for Exclusive Exteriors, Inc.
9 So. Main Street
Colfax, CA 95713
LocationsX
1 Locations
9 So. Main Street
Colfax, CA 95713(916) 987-3177Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Northeast California. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Exclusive Exteriors, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
BBB began including complaint response text in BBB Business Reviews in July 2012.
BBB reports the complaint response text for all reportable complaints against a business that are received electronically.
Industry Tips for Painting Contractors
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
About BBB Business Review Content and Services
Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.