BBB Accredited Business since
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Painting for your home, business, or projects. Commercial and residential painting. Cabinet refinishing. Interior and Exterior painting.
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A BBB Accredited Business since
BBB has determined that Alliance Painting and Decorating, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Alliance Painting and Decorating, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
Type of Entity
Business ManagementMr. Todd Minner, President
Painting Contractors Commercial Painting Contractor Painters - Commercial or Residential
Products & Services
Alliance Painting and Decorating, Inc. sells the following brand(s): Kelly Moore, Sherwin Williams, Vista, Benjamin Moore, PPG, Glidden, Behr, Olympic, Rustoleum, Monopole, are all paints I use.
Method(s) of PaymentCash, check, or credit card.
Products & Services
Alliance Painting and Decorating, Inc. specializes in residential and commercial painting services.
Industry TipsHiring a Contractor in California: Essential Tips
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
6711 Kilconnell Dr
Elk Grove, CA 95758 (916) 804-8806 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: We hired Allied to do wood repair & paint our home. The job was not completed to our satisfaction and unable to get it finished properly. The company in question started work on paint and repair of our home on 9/19/12. To start out with during the repair work several holes were put in our interior walls while doing demolition work to replace exterior wood and siding. When painting finally began, they came to the job with a pump that wouldn't work properly. The crew had to repeatedly beat it with a hammer to keep it working. This resulted in an inferior layer of the base coat required for our specific paint. Then the crew sprayed our home with the main coat of paint and never rolled it to complete the coat as we were specifically told they would. This has resulted in numerous areas that the original blue paint was still visible and within 3 weeks paint was peeling up and cracking. There are also multiple areas that you can see through the paint down into the grain of the wood and others that the coverage is so insignificant that the wood is not protected against the weather. . These paint problems will open up the siding of our home to wood rot due to water seeping into it resulting in further future problems. We ended up paying $5707 for this job and do not feel that we have received the quality paint job we were promised. We tried repeatedly to get the contractor to repair the problem areas to no avail. I work full time as a city truck driver and must leave for work no later than 8 am and not home until 8pm. We have requested multiple times that **** come by to meet me either early morning or Saturday to allow significant daylight to go through all the problem areas. He finally came out one morning when I had very little time to go around the house with him prior to leaving for my job. When he finally agreed to repair the problems we were pushed off again and again until the weather was not sufficient to do so due to temperature. Finally on 3/22/13, he sent 2 men out. They arrived shortly before 8 am (with no **** there to show them the problem areas) I was able to point out a few before I had to leave with the promise that **** would be there shortly in order to go over the rest with them. My wife works from home and never saw **** show up. At approximately 11:30 that morning my wife looked outside and the painters were gone to never return.
Desired Settlement: We are requesting that Alliance either come back and completely repaint our home in a matter that will preserve the wood and to our satisfaction OR a refund in the amount that will allow us to get another company to do the job properly.
Business' Initial Response