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Northeast California

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BBB Accredited Business since

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 We are Sacramento's premier audio, video, window tinting, upholstery, and security business. Since 1993, we have served the Sacramento, Elk Grove, Roseville, Rancho Cordova, and surrounding areas with our superior service, high quality workmanship, unparalleled installation services, and top-of-the-line product sales.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sactown Pros, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Sactown Pros, LLC include:

  • Length of time business has been operating

Factors that raised the rating for Sactown Pros, LLC include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Sactown Pros, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: June 07, 2012 Business started: 06/29/2011 in CA Business incorporated: 03/05/2014 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

CA Bureau of Auto Repair- BAR
10949 North Mather Blvd, Rancho Cordova CA 95670
Phone Number: (800) 952-5210
The number is 276506.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Adrian Jacobo, Owner
Contact Information
Principal: Mr. Adrian Jacobo, Owner
Business Category

Auto Alarms & Security Systems Auto Electric Equipment Auto Parts & Supplies - New Auto Radios & Stereos - Sales & Repair Alternators & Generators - Auto Repair Auto Body Repair & Painting Auto Customizing Auto Accessories Auto Diagnostic Service Auto Repair & Service Auto Service - Specialty Parts Auto Service - Sound Systems Sales & Service Auto Services - Oil & Lube

Products & Services

Sactown Pros, LLC sells the following brand(s): AAMP of America, Accele Vision, Arctic Start, Audio Control, Audiovox, Auto Page, Avital, Billet, Bosch, Brake Best, Clarion, I Simple, Interstate Batteries, JVC, Kenwood, Merta Electronics, Monroe, Optima Batteries, PAC, Phoenix Gold, Pioneer, Race sport, Sirius / XM, Solar Free Window Film, Soundstream, Stinger, Viper, Vizual Logic

Sactown Pros, LLC offers the following product(s): Company offers automotive repair services.

Method(s) of Payment
We accept all major CREDIT CARDS, CASH, and ATM,
Refund and Exchange Policy

All materials sold by Sactown Pros have a manufactures warranty for the period stated by the manufacture of the product. Customer supplied parts will be installed, at the customers own risk, with out warranty from Sactown Pros and is non-refundable. No cash refunds, in-store credit will be given at the managers discretion on special orders, tint deposits, and materials purchased. Special orders will be subject to a 35% restocking fee. Labor is non-refundable, and exchanges will be made at the discretion of the manager for products that are with-in the manufactures warranty period only. Product out of warranty will be sent out for repair at the customers expense (shipping charges will apply and are nonrefundable).

Products & Services

This company offers the installation of car audio systems.

Industry Tips
Auto Repair - Road Signs of Good Business

Customer Review Rating plus BBB Rating Summary

Sactown Pros, LLC has received 4.53 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview

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Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


Industry Tips


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


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As a matter of policy, BBB does not endorse any product, service or business.

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