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Northeast California

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BBB Accredited Business since

Greater Bay Relocation Services, Inc.

Phone: (877) 858-9534 Fax: (209) 830-7402 View Additional Phone Numbers 1000 E Grant Line Rd  Suite 300, Tracy, CA 95304 http://www.GreaterBayMoving.com View Additional Web Addresses

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Description

Greater Bay Relocation Services, Inc. specializes in Residential, Commercial & Corporate relocation services. It was established in 1961, and has been family owned and operated since 1992. We are a full service moving & storage company. We have been a North American Van Lines agent for over 50 years of dedicated service.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Greater Bay Relocation Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Greater Bay Relocation Services, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Greater Bay Relocation Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: October 06, 2011 Business started: 01/16/1961 in CA Business started locally: 04/01/1995 Business incorporated: 12/18/2003 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

California Public Utilities Commission- CPUC
505 Van Ness Ave Rm 4300, San Francisco CA 94102
Phone Number: (800) 649-7570

Type of Entity

Corporation

Business Management
Mr. Norm Mangskau, Owner Ms. Brooke Bullard, Office Administrator
Contact Information
Customer Contact: Ms. Brooke Bullard, Office Administrator
Principal: Mr. Norm Mangskau, Owner
Business Category

Moving & Storage Company Moving Services - Labor & Materials Moving Assistance - Packing, Unpacking, Organizing Moving Supplies Piano & Organ Moving Relocation Service

Products & Services

Greater Bay Relocation Services, Inc. sells the following brand(s): North American Van Lines

Greater Bay Relocation Services, Inc. offers the following product(s): Packing Materials

Method(s) of Payment
All major credit cards, cashier's checks or certified funds, cash, business checks - no Personal Checks unless cleared with management
Refund and Exchange Policy
100% Guaranteed, Binding, Not-To-Exceed Moving Estimates
Service Area
United States
Alternate Business Names
North American Van Lines Agent
Products & Services

Packing, unpacking, loading, unloading, storage & SIT (Storage In Transit), office & industrial, housing project relocations, residential, inter & intra state services, International Agent for North American Van Lines for over 25 years

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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Additional Web Addresses

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