If yes, click here to login.
BBB Accredited Business since
Phone: (916) 485-0980 4907 Auburn Blvd, Sacramento, CA 95841
BBB Business Reviews may not be reproduced for sales or promotional purposes.
American Motorcycle Parts offers motorcycle parts, supplies and repairs.
Request a Quote
A BBB Accredited Business since
BBB has determined that American Motorcycle Parts meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for American Motorcycle Parts include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
CA Bureau of Auto Repair- BAR
10949 North Mather Blvd, Rancho Cordova CA 95670
Phone Number: (800) 952-5210
The number is 253502.
Type of Entity
Business ManagementMr. Tom Moore, Owner Mrs. Christine Moore, Owner
Motorcycles - Supplies & Parts Motorcycles - Repairing & Service
Alternate Business NamesAMP
Products & Services
American Motorcycle Pars specializes in New & Used parts, Full repairs, Accessories and customization.
4907 Auburn Blvd
Sacramento, CA 95841 (916) 485-0980 Directions
What is a BBB Business Review?
About BBB Business Review Content & Services:
Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Read Complaint Details
Complaint: They over the phone quoted a price of 100 dollers to my husband and brother when I went and purchased. The part I was charged 206 rollers before tax when my husband came home. He told me they had quoted him 100 dollers It had only been a couple hours from time of purchase when I called to either return. Item or get part of money back they would not even consider doing either all she kept saying did you even read the receipt it says no returns on electrical the box was not even opened the part is only 108 dollers in their book and they charged me 206 dollers why because I'm a girl they thought they could make some money on me
Desired Settlement: Refund my money or at least store credit
Business Response: Company states: Complaint has already been resolved. Customer has been refunded. She re ordered the less expensive one and now she has new less expensive part in her hand.
Problems with Product/Service
Read Complaint Details
Complaint: I came to their business to get a tire .when I next rode my motorcycle I notice that my left side bracket and my passenger peg was not there .when I Sales receipt number XXXXXX
Desired Settlement: I want my bracket and rear peg returned
Business' Initial Response