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BBB Accredited Business since
Phone: (916) 485-0980 4907 Auburn Blvd, Sacramento, CA 95841
BBB Business Reviews may not be reproduced for sales or promotional purposes.
American Motorcycle Parts offers motorcycle parts, supplies and repairs.
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A BBB Accredited Business since
BBB has determined that American Motorcycle Parts meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for American Motorcycle Parts include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
CA Bureau of Auto Repair- BAR
10949 North Mather Blvd, Rancho Cordova CA 95670
Phone Number: (800) 952-5210
The number is 253502.
Type of Entity
Business ManagementMr. Tom Moore, Owner Mrs. Christine Moore, Owner
Motorcycles - Supplies & Parts Motorcycles - Repairing & Service
Alternate Business NamesAMP
Products & Services
American Motorcycle Pars specializes in New & Used parts, Full repairs, Accessories and customization.
4907 Auburn Blvd
Sacramento, CA 95841 (916) 485-0980 Directions
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BBB Complaint Process
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Read Complaint Details
Complaint: They over the phone quoted a price of 100 dollers to my husband and brother when I went and purchased. The part I was charged 206 rollers before tax when my husband came home. He told me they had quoted him 100 dollers It had only been a couple hours from time of purchase when I called to either return. Item or get part of money back they would not even consider doing either all she kept saying did you even read the receipt it says no returns on electrical the box was not even opened the part is only 108 dollers in their book and they charged me 206 dollers why because I'm a girl they thought they could make some money on me
Desired Settlement: Refund my money or at least store credit
Business Response: Company states: Complaint has already been resolved. Customer has been refunded. She re ordered the less expensive one and now she has new less expensive part in her hand.
Problems with Product/Service
Read Complaint Details
Complaint: I came to their business to get a tire .when I next rode my motorcycle I notice that my left side bracket and my passenger peg was not there .when I Sales receipt number XXXXXX
Desired Settlement: I want my bracket and rear peg returned
Business' Initial Response