This business is not BBB accredited.Additional Locations
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Indoor Restore Environmental Services include:
- Failure to respond to 1 complaint(s) filed against business
- 1 complaint(s) filed against business that were not resolved
Factors that raised the rating for Indoor Restore Environmental Services include:
- Length of time business has been operating
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||9|
|Total Closed Complaints||11|
Additional Complaint Information
Consumers generally allege the company does not complete mold remediation services as agreed. In some cases, complainants allege that the company overcharged. Consumers allege that the company does not directly address the extent of the mold issues or how they determined the damages.
The company generally responds to the complaints by outlining the agreement and states that some of the specific mold issues are not covered under warranty. In some cases, the company apologizes for delays.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMr. Greg Miller, Office Manager Mr. Adam Fullner, President
Mold & Mildew Inspection/Removal/Remediation Crime Scene/Trauma Clean up Environmental & Ecological Services Fire & Smoke & Water Clean Up
Alternate Business NamesEnvironmental Services Inc of California - ESI
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview