BBB Business Review
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BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Healthcare Supply Pros, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Healthcare Supply Pros, Inc. include:
- Complaint volume filed with BBB for business of this size.
- Response to 10 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||10|
Additional Complaint Information
Complainants typically allege that they do not receive their order in the shipping time frame specified by company. According to the complaints the company does not answer phone calls, emails, or return messages from customers inquiring about the status of their order.
The company typically responds to the complaints by stating that the item was on back order or they issue refunds.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementMr. Abdul Karim, Principal Mr. Zeeshan Rahim, CMR
Medical Equipment & Supplies
Alternate Business NamesK&R Technologies, Inc.
The Federal Trade Commission's Mail or Telephone Order Merchandise Rule, Section 435.2 requires that when a company advertises merchandise, they must have a reasonable basis for stating or implying that they can ship within a certain time frame. If no shipping statement is made, the seller must have reasonable basis for believing they can ship within 30 days. If after accepting a customer's order, they find the shipping time cannot be met, they must seek consent from the customer for delayed shipping and provide a delay notice to the customer - or issue a full refund.
For more information about the Mail or Telephone Order Merchandise Rule, visit: http://www.business.ftc.gov/documents/bus02-business-guide-mail-and-telephone-order-merchandise-rule
Products & Services
Healthcare Supply Pros offers medical supplies and home health care equipment.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview