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BBB Accredited Business since

M & M Marine

Phone: (530) 661-0074 PO Box 427, Wilton, CA 95693 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We specialize in all varieties of parts for top personal watercraft - both newer and vintage. This year celebrating our 30th anniversary, we specialize in both hard to find parts, as well as traditional parts needed for ongoing maintenance and repair.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that M & M Marine meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for M & M Marine include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

4 Customer Reviews on M & M Marine
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4

Additional Information

BBB file opened: May 02, 1996 Business started: 04/01/1984 in CA
Type of Entity

Sole Proprietorship

Business Management
Mr. Mitchel Miller, Owner Ms. Michelle Miller, Administrative Assistant
Contact Information
Customer Contact: Ms. Michelle Miller, Administrative Assistant
Principal: Mr. Mitchel Miller, Owner
Business Category

Marine Equipment & Supplies Fiberglass - Fabrication & Repair Shells - Marine Boat Equipment & Supplies Hardware - Marine Marine Electronic Equipment & Supplies

Products & Services

M & M Marine sells the following brand(s): Kawasaki, SeaDoo/BRP, Honda, Yamaha, Polaris, and Articat.

M & M Marine offers the following product(s): New and used parts for personal watercraft.

Method(s) of Payment
We accept debit cards, credit cards, wire transfers, PayPal, local checks and cash.
Refund and Exchange Policy
We can exchange or refund parts of all types except electrical since these parts can be damaged through installation and we have no guarantee when these items are returned that they are still working.
Products & Services

M & M Marine is a full service personal water craft center including sales, service, parts and repair.

Customer Review Rating plus BBB Rating Summary

M & M Marine has received 5 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.