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BBB Accredited Business since
Phone: (530) 622-0616 Fax: (530) 621-4253 2813 Debbie Ln, Placerville, CA 95667
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A BBB Accredited Business since
BBB has determined that Jose's Gardening Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Jose's Gardening Service include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Jose Villalobos, Owner Mrs. Lucille Villalobos, Administrator
Landscape Maintenance Gardeners
Products & Services
This company offers gardening services.
Industry TipsHiring a Contractor in California: Essential Tips
2813 Debbie Ln
Placerville, CA 95667 (530) 622-0616 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: 4/26, 2012 **** ********** gave estimate to do extensive property cleanup. 5/2 he arrived 2 hours late. He was paid but did not complete work. I called **** from an ad in a local publication. On 4/26 he came to me house and we walked all the way around the property. I pointed out work to be done, he agreed. H gave an estimate of $180 to do the extensive cleanup. He scheduled to be here 5/2 at 8 am, but had not shown up by 9:30, so i called. His wife said he had lost his keys, would be there soon. He arrived at 10 am. I had a Dr appointment and had to leave at 11:00. It looked as though there was still a lot of work to be done, so I told him I would pay when I came back. He pressed to be paid before I left in case he finished early. Reluctantly I wrote a check for full amount. I was home by 12:30 and he had gone. Later that day I walked the property and saw that he had NOT done much of the work we agreed on. Apparently I paid $90 an hour for uncompleted slipshod work. I left a phone message that he needed to come back to finish. He called me 5/3, said he would be here 5/4 at 3:00 to work. He has cashed the check, and has not done the work. I will have to hire someone else to do the needed work
Desired Settlement: The work Mr. ********** completed, weed whipping and spraying some weeds, is payable at a maximum of $25 an hour. He spent two hours, so I feel I owed him $50 for his labor. I want him to return the overcharge of $130.
Business' Initial Response