BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Capital Landscape meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Capital Landscape include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
Type of Entity
Business ManagementMr. Mark Chester, Owner Ms. Ann Tong, General Manager
Landscape Contractors Landscape Maintenance Landscape Contractors - Commercial Landscape Designers Outdoor Kitchens Gazebos Exterior Structures - Gazebos, Arbors, Pergolas Water Gardens Fountains & Ponds Landscape Lighting
Alternate Business NamesCapital Ventures INC.
Products & Services
Capital Landscape offers landscaping and landscaping design services.
Industry TipsHiring a Contractor in California: Essential Tips
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Types of Complaints Handled by BBB
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BBB Complaint Process
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating Overview
BBB Customer Reviews Star Rating represents the customers opinions of the business. The Customer Review Star Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score. Below is the Customer Review Star Rating scale.
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Read Complaint Details
Complaint: I have "posted" my property with "No Trespassing" signs !On Saturday 3 AUG 2013, I found a door hanger advertisement hanging on my front door. I also found footsteps through my flower bed.By doing the above, I find that his company has "no respect" for private property of others!There is such a thing as attraction rather than promotion!!His company already has several strikes against themselves by not respecting other people's private property and causing damage to it.
Desired Settlement: DesiredSettlementID: Other (requires explanation) I would like a sign statement from the Owner of this company that he will never do this again to me. In this statement, I want him to say if he ever does it again, I will have him arrested for Trespassing but leaving garbage on my doorstep.
Business' Initial Response
BBB's Final Determination: After reviewing the position of all parties, BBB determined that the business made a reasonable effort to address the complaint. However the consumer remains dissatisfied.