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In Northeast California

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Capital Landscape meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Capital Landscape include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Capital Landscape
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: December 16, 2002 Business started: 10/01/1982 Business started locally: 10/01/1982 Business incorporated: 10/12/2001 in CA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov/
Phone Number: (800) 321-2752

Type of Entity

Corporation

Business Management
Mr. Mark Chester, Owner Ms. Ann Tong, General Manager
Contact Information
Principal: Mr. Mark Chester, Owner
Customer Contact: Ms. Ann Tong, General Manager
Business Category

Landscape Contractors Landscape Maintenance Landscape Contractors - Commercial Landscape Designers Outdoor Kitchens Gazebos Exterior Structures - Gazebos, Arbors, Pergolas Water Gardens Fountains & Ponds Landscape Lighting

Alternate Business Names
Capital Ventures INC.
Products & Services

Capital Landscape offers landscaping and landscaping design services.

Industry Tips
Hiring a Contractor in California: Essential Tips

Additional Locations

  • 1380 Lead Hill Blvd Ste 106

    Roseville, CA 95661

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

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Complaint Detail(s)

8/16/2013 Advertising/Sales Issues | Read Complaint Details
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Additional Notes

Complaint: I have "posted" my property with "No Trespassing" signs !On Saturday 3 AUG 2013, I found a door hanger advertisement hanging on my front door. I also found footsteps through my flower bed.By doing the above, I find that his company has "no respect" for private property of others!There is such a thing as attraction rather than promotion!!His company already has several strikes against themselves by not respecting other people's private property and causing damage to it.

Desired Settlement: DesiredSettlementID: Other (requires explanation) I would like a sign statement from the Owner of this company that he will never do this again to me. In this statement, I want him to say if he ever does it again, I will have him arrested for Trespassing but leaving garbage on my doorstep.

Business Response: Business' Initial Response
We have hired a canvassing company to distribute door hangers. Mr. ******** contacted our office on Monday, August 5, 2013, complaining about a door hanger being left on his door. He was called and apologized to. Further, we have contacted the canvasing company and instructed them to redouble their efforts to not put out door hangers when there is a no solicitation or no trespassing sign posted. Sincerely, *** Capital Landscape

Consumer's Final Response
(The consumer indicated he/she DID NOT accept the response from the business.) They Do Not Say in their response that they "will Never Do it Again".

BBB's Final Determination: After reviewing the position of all parties, BBB determined that the business made a reasonable effort to address the complaint. However the consumer remains dissatisfied.

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