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BBB Accredited Business since
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Founded 1989 we specialize in fine jewelry and alternative metal jewelry. We have several experts on staff to help you choose the right ring as well as purchasing gold and other precious metals.
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A BBB Accredited Business since
BBB has determined that Yates & Co. Jewelers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Yates & Co. Jewelers include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 3 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementJames Yates, Owner
Jewelers - Retail
Refund and Exchange PolicyMost items can be returned within 30 days from the date of purchase. Special orders, items that have been worn, scratched, sized or worked on by a jeweler are not eligible for return. Chamilia beads are not eligible for return. Sale items are not eligible for return.
Service AreaCentral Valley
Alternate Business NamesTitanium-Jewelry.com
Products & Services
We carry several high end brands including Alwand Vahan, Parade, Beverly K, Chamilia, and many more. We carry platinum, gold, white gold, silver, titanium, cobalt, tungsten, and palladium all in stock. Jewelry repair and anything jewelry related.