BBB Business Review
Is this your Business?BBB Accredited Business since 04/19/2012
CustomerLink Systems
Phone: (916) 781-4344Fax: (916) 781-4345View Additional Phone Numbers1376 Lead Hill Blvd., Suite 150, Roseville, CA 95661www.customerlink.comFacebookTwitter
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BBB Accreditation
A BBB Accredited Business since 04/19/2012
BBB has determined that CustomerLink Systems meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised CustomerLink Systems' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 1 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 1 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topType of Entity
Corporation
Incorporated: June 2002, CA
Contact Information
Principal: Mrs. Shanna Chaney (General Manager)Mr. Mark Hockridge (CEO)Business Category
Internet Marketing Services, Marketing Programs & Services
Products & Services
CustomerLink Systems specializes in online marketing services.
Alternate Business Names
CustomerLink Sysytems, IncIndustry Tips
Advertising Online - Before You Start, Get to Know the Ground RulesCounterfeit Coupons Offer No Savings
Customer Testimonials: Getting The Word Out About Your Business
How to Evaluate Network or Matrix Marketing Plans
Keep Those Customers Coming Back!
Ordering Specialty Advertising Items Can Be Good for Business
Telemarketing Schemes and Scams
LocationsX
1 Locations
-
1376 Lead Hill Blvd., Suite 150
Roseville, CA 95661(866) 956-9308
(916) 781-4344Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Northeast California. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*CustomerLink Systems is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
BBB began including complaint response text in BBB Business Reviews in July 2012.
BBB reports the complaint response text for all reportable complaints against a business that are received electronically.
Industry Tips for Internet Marketing Services
Advertising Online - Before You Start, Get to Know the Ground RulesCounterfeit Coupons Offer No Savings
Customer Testimonials: Getting The Word Out About Your Business
How to Evaluate Network or Matrix Marketing Plans
Keep Those Customers Coming Back!
Ordering Specialty Advertising Items Can Be Good for Business
Telemarketing Schemes and Scams
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
About BBB Business Review Content and Services
Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.