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Description

Ten years ago, A Main
Hobbies embarked on a mission to build the greatest RC hobby store on
the planet, pairing the widest selection of RC Planes, RC Helicopters,
RC Cars, and Multi Rotor Drones in the world, with industry leading
service and support.
The mission of the  all-new AMain.com is to be the destination for all your Performance
Sports and Hobby needs. We are proud to announce our expansion into road
bicycles, mountain bikes and cyclocross. Whether you’re new to the
hobby or an extreme enthusiast, a downhill junky or pain loving
triathlete, you can rest assured our team of passionate experts and
professionals will check, double-check and triple-check your order, and
provide the best before- and after-sale support in the industry.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that AMain.com, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for AMain.com, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on AMain.com, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 17, 2007 Business started: 05/01/2004 in CA Business started locally: 05/01/2004 Business incorporated: 02/03/2006 in CA
Type of Entity

Corporation

Business Management
Mr. Tim Allen , COO Mrs. Kelly Bennett, CPO Mr. Kendall Bennett, CEO Mr. Kevin Kiser, CFO Mr. Leif Ostber, VP of Customer Service
Contact Information
Customer Contact: Mr. Kevin Kiser, CFO
Business Category

Hobby & Model Construction Supplies - Retail Online Retailer Retail Stores Sports & Recreation Bicycle - Dealers Bicycles - Repair

Products & Services

AMain.com, Inc. offers the following product(s): remote control airplanes, remote control cars, remote control helicopters, remote control trucks

Method(s) of Payment
Visa, Mastercard, Discover, AMEX, Paypal
Refund and Exchange Policy
AMain.com wants you to be completely
satisfied with your shopping experience. If, for any reason, you don't
like or change your mind about an item you purchased from AMain.com, you
may return New and Unused merchandise (with original
contents and packaging) within 30 days of the original purchase for
store credit or a refund to the original payment method; refunds to the
original payment method will be charged a restocking fee of 15% of the
purchase price.
NOTE: AMain.com
is not responsible for return shipping, nor any fees associated with
return shipping, unless the item is found to be damaged, defective, or
incorrect.
Products & Services

AMain.com, Inc. offers the following product(s): Bicycle frames, Bicycle components, Bicycle Gear and Apparel, Drones, Radio Control Cars and Trucks, Helicopters, Airplanes, Parts and AccessoriesMethod(s) of PaymentVisa, Mastercard, Discover, AMEX, Paypal

Industry Tips
Shopping Online, By Catalog, Mail, or Telephone
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.