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BBB Accredited Business since
Phone: (209) 629-8299 Fax: (209) 213-0427 163 Tannehill Dr, Manteca, CA 95337
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Star Mechanical offers residential and commercial heating and air services.
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A BBB Accredited Business since
BBB has determined that Star Mechanical meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Star Mechanical include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 919459.
Type of Entity
Business ManagementMr. Harsharan Singh, Owner
Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Refrigerators & Freezers - Service & Repair Air Conditioning Repair Contractors - Solar Energy Air Conditioning Contractors & Systems
Products & Services
Star Mechanical offers the following product(s): Company offers HVAC and electrical services.
Service AreaCentral California and bay area
Products & Services
This company offers heating/air conditioning,and refrigeration repair and service.
Industry TipsHiring a Contractor in California: Essential Tips Stay Informed to Keep Cool: Tips for Hiring an HVAC Service
163 Tannehill Dr
Manteca, CA 95337 (209) 629-8299 Directions
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BBB Complaint Process
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BBB Reporting Policy
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: I purchase AC unit last year from this company 08-16-2013 unit not cooling I have call this company 20 times at two number with no luck I have email them to and have not heard from them this are there numbers and email
Desired Settlement: TO COME OUT AND FIX IT OR REPLACE A NEW ONE
Hi since February I been sick had three surgeries I was not able to speak for while. Due to slow work employ quit I had no help till now, week ago doctor give me ok to work.
My website was down due to no payment my cslb lic. Was suspended due to no reply I was not sure i am going to make it.i am still renewing my city lic.
If they still need me I'll happy to tack care them any question feel free to contact me warm regards
Consumer Response: I am rejecting this response because: I have call the guy and he was going to come down to fix my AC and he did not show up what is my next step with the problem regarding my AC unit PLEASE call me at ###-###-#### ###-###-####
Business Response: This issue has been solved you may check with customer. Their a/c was running fine we could not find any issue with a/c
Consumer Response: I am rejecting this response because: because all he did was look at the AC unit once it get over heated it will not work I pay 2.200 In last then 3months it has give us problems Where we have to turn it off
I don't mind to go back and check again the last time I was there unit was working fine I checked sub-cooling and super heat was normal check amps draw was ok. I can only fix if there is any problem. May be indoor unit ( which not installed by us) have part TXV that could be malfunctioning. Have customer call me when unit not cooling I like to fix there problem , Thanks
Consumer Response: I am rejecting this response because: there is nothing wrong with my inside unit cause if there was why did he not say something about last year when he install the AC unit now he want to make money by saying it my inside unit my outside has been buy off and he know saying its my INSIDE unit bad service