BBB Business Review
This Business is not BBB accredited
Thompson's Rose ChapelAdditional Locations
Phone: (916) 455-3038 3601 5th Ave, Sacramento, CA 95817
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On 8/11/2014 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:
- 1B. Fulfill all licensing and bonding requirements of applicable jurisdictions; provide all license and bonding information upon application for BBB accreditation; and provide periodic updates upon request of BBB.
- 1D. Be free of an unsatisfactory rating and maintain at least a B rating at the accrediting BBB and the BBB where it is headquartered, if different.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Thompson's Rose Chapel include:
- Failure to have a required competency license.
- BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
CA Cemetery and Funeral Bureau
1625 North Market Blvd. Suite s208, Sacramento CA 95814
Phone Number: (916) 574-7870
Fax Number: (916) 928-7988
On 4/28/2014 BBB confirmed that the license from CA Cemetery and Funeral Bureau expired.
Type of Entity
Business ManagementMs. LaDonna Olden, Owner
Funeral Related Services
Products & Services
Thompson's Rose Chapel offers the following product(s): Company offers funeral services.
On June 30, 2014 BBB confirmed that Thompson's Rose Chapel had not renewed their license no. 860 from the Cemetery and Funeral Bureau. Such a license is required in the State of California for businesses offering funeral services. BBB encourages you to contact the following agency or agencies to confirm this information: Cemetery and Funeral Bureau.
Products & Services
Thompson Rose Chapel is a full-service funeral establishment.