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BBB Accredited Business sinceAdditional Locations
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A BBB Accredited Business since
BBB has determined that Ice Cream Lady meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
This business is using BBB's [logo/name/etc] on [source of advertising]. This business is not Accredited with BBB.
We contacted the business on DATE(s) requesting that they remove reference to BBB from their advertising. As of today's date, the business has failed to comply with our requests.
The name “Better Business Bureau” (BBB) is a federally registered trademark owned by the Council of Better Business Bureaus, Inc. (CBBB) (Reg. Nos. 566.415, 969.847 and 971.579). The BBB Logo is a federally registered trademark owned by the Council of Better Business Bureaus, Inc. (Reg. No. 749.915). The mark is licensed for use only by Accredited Businesses of the BBB and may not be used in any manner without the express permission of the Better Business Bureaus. This use of the BBB trademark constitutes trademark infringement and is a violation of trademark rights of the Council of Better Business Bureaus, Inc.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Ice Cream Lady include:
- Length of time business has been operating
Factors that raised the rating for Ice Cream Lady include:
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Additional Complaint Information
Pattern of complaint summary or summary of complaints should be included here.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 7891011.
Type of Entity
Business ManagementMr. Mark Ling, Communications & Marketing Specialist
Food - Sales & Delivery Ice Cream & Frozen Desserts - Dealers Food Products Food & Beverage Services
Products & Services
Ice Cream Lady sells the following brand(s): brands, brands, like, like, List, List, sell, sell, the, the, this., this., you, you
Ice Cream Lady offers the following product(s): like, List, List, products, products, sell, sell, the, the, this., this., you, you
Method(s) of PaymentThis area should contain a short, neutral explanation of the payment methods accepted by the business.
Refund and Exchange PolicyThis area should contain a short, neutral explanation of the refund & exchange policy the business uses.
Alternate Business NamesBBB Company Report Request
This is the additional information section. This section may be used to report investigations-related information that does not fall under one of the other default categories. Alternatively, general or industry-based advice to consumers should appear here.
TESTING TESTING 1 2 3
General industry-based advice should be displayed here. This may be pre-assigned by TOB, chosen from a drop down in the custom text section, or inserted manually. Make sure to apply industry tip advice to ALL businesses in a given industry.
As of DATE, it is our understanding that this company is not licensed with the California Contractors State License Board. Any company or individual providing SERVICE TYPE services may not charge more than $500 without a contractor license. For more information, visit the <a href="http://www.cslb.ca.gov/Consumers/ReportUnlicensedActivity/WhatIsIllegalContractorActivity.asp">Contractors State License Board website</a>.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview