BBB Business Review

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BBB Accredited Business since

Captivating Moments Event Planning & MGMT

Phone: (209) 830-7014 Fax: (209) 221-0056   View Additional Email Addresses http://www.captivatingmoments.net


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Founded in November of 2006 by Grace Paget, Captivating Moments Event Planning and Management is proud to provide top level service to clients in the city of Tracy and surrounding San Joaquin Valley communities. Grace's high standards in multi-tasking, organization, attention to detail, and excellent customer relations are key contributors to the experience and success of your next event, wedding, or special celebration.  Captivating Moments has it's roots in the Silicon Valley where its owner spent the early part of her career in "Corporate America," coordinating training seminars, technical workshops, and large educational conferences within a variety of local and offsite venues. She has coordinated hundreds of high profile events, including a 5-day annual conference requiring theme development, advertising and promotional content development, budget management, as well as staffing and entertainment resources. Now the same event planning provided to corporate giants is available to local small businesses and private parties in your town!


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Captivating Moments Event Planning & MGMT meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Captivating Moments Event Planning & MGMT include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Captivating Moments Event Planning & MGMT
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 14, 2006 Business started: 11/08/2006 in CA
Type of Entity

General Partnership

Business Management
Ms. Grace Paget, Owner Mr. Michael Paget, Owner
Contact Information
Principal: Ms. Grace Paget, Owner
Business Category

Event Planners Party Planning Wedding Supplies & Services

Products & Services

Captivating Moments Event Planning & MGMT offers the following product(s): Company offers event, party, wedding planning and services.

Method(s) of Payment
We accept Cash, checks and all major credit cards.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.