BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Everbuying.com include:
- 58 complaints filed against business
- Advertising issue(s) found by BBB
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Everbuying.com include:
- Response to 58 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||29|
|Total Closed Complaints||58|
Additional Complaint Information
BBB files contain a pattern of complaints alleging that deliveries exceed shipping times stated by the company, or defective merchandise is received. Customers also indicate that they are unable to reach the company by phone or email to inquire about the status of orders or request refunds.
The company typically responds by explaining the reasons for delayed shipping and delivering products. In other cases they issue refunds or offer to replace defective merchandise.
We wrote the business on July 23, 2014 and July 30, 2014, requesting they provide to us steps they are taking to eliminate the underlying cause of complaints, if any. As of today, we have not received a reply to our request.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||19|
Type of Entity
Business ManagementMaple Lee, Customer Service Manager
Electronic Equipment & Supplies - Dealers Online Retailer
Products & Services
Everbuying.com offers the following product(s): Company offers online wholesale retail for electronics.
As of November 6, 2012, the company reports an address of 1212 Alvarado Ave, Davis, CA 95616. Mail sent to this address was returned on May 31, 2012. Better Business Bureau has been unable to verify the business is located at this address.
Industry TipsShopping Online, By Catalog, Mail, or Telephone
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview