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Northeast California

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Care Innovations an Intel-GE Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Care Innovations an Intel-GE Company include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Care Innovations an Intel-GE Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: April 06, 2012 Business started: 06/25/2006 in CA Business started locally: 06/25/2006 Business incorporated: 03/14/2011 in CA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Louis Burns, CEO
Contact Information
Principal: Mr. Louis Burns, CEO
Business Category

Elderly/Senior Specialty Services

Alternate Business Names
Intel-GE Care Innovations, LLC
Additional Information

Intel-GE Care Innovations creates technology-based solutions that give people confidence to live independently, wherever they are. But, perhaps surprisingly, we don't start with technology. We start with the people who use our products. Care Innovations is deeply committed to these people. We've spent nearly 12 years living with, talking with, studying, observing, and listening to people at all levels of healthcare and independent living. And we're including them as active participants in the solutions we deliver.

Products & Services

Care Innovations™ can manage a full turnkey system on your behalf or create a custom solution. From assisting you with patient qualification to installation, training, monitoring, and refurbishment, we can help you ensure that your patients get the right care.

One way to reach live-at-home seniors is to "virtualize" the services currently offered to residents through Enhanced Community Living (ECL). ECL is a next-stage solution where senior living providers deliver services to retirement-aged adults who are living independently in the communities surrounding their campuses.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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