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          Find a Location

          Golden 1 Credit Union has 46 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Golden 1 Credit Union

              8945 Cal Center Dr Sacramento, CA 95826-3239

            • Golden 1 Credit Union

              PO Box 15966 Sacramento, CA 95852-0966

            • Golden 1 Credit Union

              2248 Grass Valley Hwy Auburn, CA 95603-2536

            • Golden 1 Credit Union

              4005 Manzanita Ave Ste 60 Carmichael, CA 95608-1784

            • Golden 1 Credit Union

              5901 Sunrise Blvd Citrus Heights, CA 95610-6832

            Business ProfileGolden 1 Credit Union

            Credit Union
            Multi Location Business

            Contact Information

            8945 Cal Center Dr

            Sacramento, CA 95826-3239

            Visit Website
            (916) 732-2900

            Customer Reviews

            1.12/5

            Average of 43 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            103 complaints closed in last 3 years

            57 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 90

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Golden 1 Credit Union offers checking, savings, and loan services.

            Products & Services

            Golden 1 Credit Union is a full-service credit union.

            Business Details

            This is a multi-location business.

            Find a Location

            Golden 1 Credit Union has 46 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Golden 1 Credit Union

                8945 Cal Center Dr Sacramento, CA 95826-3239

              • Golden 1 Credit Union

                PO Box 15966 Sacramento, CA 95852-0966

              • Golden 1 Credit Union

                2248 Grass Valley Hwy Auburn, CA 95603-2536

              • Golden 1 Credit Union

                4005 Manzanita Ave Ste 60 Carmichael, CA 95608-1784

              • Golden 1 Credit Union

                5901 Sunrise Blvd Citrus Heights, CA 95610-6832

              Location of This Business
              8945 Cal Center Dr, Sacramento, CA 95826-3239
              BBB File Opened:
              1/19/1990
              Years in Business:
              90
              Business Started:
              6/1/1933
              Business Incorporated:
              7/21/1933
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 9570010 for this business, issued by Department of Business Oversight

              These agencies may include:

              Department of Business Oversight

              1515 K St. Suite 200

              Sacramento CA 95814

              (866) 275-2677

              http://www.dbo.ca.gov

              BBB records show a license number of 988202 for this business, issued by National Mortgage Licensing System- NMLS

              These agencies may include:

              National Mortgage Licensing System- NMLS

              Type of Entity:
              Corporation
              Alternate Business Name
              • Golden One Credit Union
              Business Management
              • Donna Bland, President
              • Melissa Manes, Compliance Manager
              • Andy Hamilton, Compliance Sr. Manager
              Contact Information

              Principal

              • Melissa Manes, Compliance Manager

              Customer Contact

              • Andy Hamilton, Compliance Sr. Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              103 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/10/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I had a account with ********************************************************************* and my account had gotten closed back in 2022, I knew I had a balance still but when my account closed I wasnt able to re link any of my account information to another account to transfer out the remaining cash I had left in my account. I had called a representative but I was told because Im no longer an active member they couldnt access any of my account information or the funds if any were available. So I assumed that I didnt have any but when I logged into my varo bank account it shows a balance that I have not been able to access so if the funds that are shown in the pictures and in my account then I would like to receive my money that is rightfully mines. My account was at Golden1 credit union in ********************* *****. ***** Dr
              Read More
              Read 102 More Complaints

              Customer Reviews

              43 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Alfredo S.

              03/12/2024

              Terrible service no wonder the kings dont win. 3 hours on the phone and cant get a wrongful transaction corrected garbage personnel for the most part they will make you run around and jump through hoops for no reason, they will mess with your statements take money from your account and even lie about payments not coming out of your account and attempt to s**** you over. Do not bank with them completely overrated like their garbage team and stadium.
              Read 42 More Customer Reviews

              Local BBB

              BBB of Northeast California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

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