BBB Business Review

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BBB Accredited Business since

TNT Rain Gutters

Phone: (916) 454-9034 View Additional Phone Numbers 639 52nd St., Sacramento, CA 95819 http://www.tntgutters.com/ View Additional Web Addresses


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Description

We Install Seamless and Standard stick Rain gutters and is a Certified "Gutter
Glove" Leaf guard Dealer and Installer, We are contracted to install new gutters and leaf
guards on private homes and commercial properties. We do repair on existing
gutters.  Customer service is first, we will go the extra mile, and do more than the customer
expects,   “TNT Rain Gutters” is committed to doing high
quality work at a fair price. We do not leave a job site until the work area is
clean and the customer is fully satisfied.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that TNT Rain Gutters meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for TNT Rain Gutters include:

  • Length of time business has been operating
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on TNT Rain Gutters
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 03, 2004 Business started: 06/01/2000 in CA Business started locally: 06/01/2000
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov/
Phone Number: (800) 321-2752
The number is 838143.

Type of Entity

Corporation

Business Management
Mr. Thomas Tufts, Owner
Contact Information
Principal: Mr. Thomas Tufts, Owner
Business Category

Contractors - Gutters Gutters & Downspouts Gutter Cleaning

Products & Services

TNT Rain Gutters sells the following brand(s): Gutter Glove gutter guards, Last Time gutter products

Method(s) of Payment
Cash or check
Refund and Exchange Policy
If it is our fault we will fix it, no charge
Alternate Business Names
TNT Rain Gutters Inc.
Products & Services

TNT Rain gutters is a Rain gutter installation, repair, and Gutter Glove installation business contracted to install new gutters on private homes and commercial properties. We do repair on existing gutters and have a subcontractor who handles gutter cleaning.

Industry Tips
Hiring a Contractor in California: Essential Tips
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.