This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
Type of Entity
Business ManagementMr. Brian Dehn, Owner
Contractors - General Remodeling Services Drywall Toxic - Inspection Kitchen & Bath - Design & Remodeling
Products & Services
This company offers general contracting services.
Industry TipsHiring a Contractor in California: Essential Tips Knowing Your Refund & Cancellation Rights
THIS LOCATION IS NOT BBB ACCREDITED
308 Greenbush Ave.
Folsom, CA 95630 (916) 753-5613 Directions
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Additional Web Addresses
Additional Email Addresses
- - Communication/Mass Email
According to information in BBB files, this business is no longer in business.
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: ****** at Rubicon Construction was a nightmare to work with! He is careless and does not have his customer's best interest in mind. ****** at Rubicon Construction was a nightmare to work with! When we first interviewed ****** he assured us that the house renovation will be done in 2 weeks and he only does quality work. He promised us that he and "his crew" will get all the painting done with no problem in 2 weeks. Two weeks passed and ****** was still not half done with what he had promised us. It made this really stressful for us because we had other contractors coming after him. He deceived us at the beginning claiming he has a crew, but in reality he was doing the entire job himself. The paint job that he had done on our kitchen cabinets were horrible. There were stickers on the cabinet that he did not care to even peel off prior to priming and painting the cabinets. About a month after the painting, the paint is starting to chip off. To make matters worse, our kitchen sink was clogged about 2 weeks after moving into the house. We hired 2 plumbers to come diagnosed the problem and it turned out that it was paint that clogged up the kitchen sink! ****** was the only one that painted in our house. Per the plumbers the paint in the kitchen drain was still fresh and wet. We witnessed ****** flushing paint down our drain numerous times. We called him the following Monday letting him know the situation of the clogged sink. He claimed he has always flushed paint down the drain and this is the first he has heard that the paint was the cause of a clogged drain! He is a "professional" contractor; he should have known that it is against the law to flush paint down a sink. During our conversation we reached an agreement that he will pay for half of our expenses on unclogging the drain. He promised that we will receive a check in the mail within a couple of days. It has been over a week since we last spoke and we have not received anything in the mail. We tried calling and texting him with no success. ****** did not perform quality work as promised. He is careless and does not have his customer's best interest in mind. We would like to be compensated by him for our inconvenience and plumber's fee of $300.
Desired Settlement: ****** did not perform quality work as promised. He is careless and does not have his customer's best interest in mind. We would like to be compensated by him for our inconvenience and plumber's fee of $300.
Business' Initial Response
BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved