BBB Business Review
Is this your Business?BBB Accredited Business since 02/15/2001
Cyberguys
Phone: (800) 892-1010Fax: (916) 858-1009View Additional Phone Numbers11321 White Rock Rd, Rancho Cordova, CA 95742-6505www.cyberguys.com/FacebookTwitter
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BBB Accreditation
A BBB Accredited Business since 02/15/2001
BBB has determined that Cyberguys meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Cyberguys' rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topType of Entity
Corporation
Incorporated: February 2000, DE
Contact Information
Principal: Mr. Wesley Sumida (Owner)Business Category
Computers - Supplies & Parts, Online Retailer
Products & Services
Cyberguys, Inc. is a catalog and online retailer of hard to find computer accessories, electronics, and workplace accessories.
Alternate Business Names
E-filliate, Inc.Industry Tips
Has Your Computer Modem Been Hijacked?Picking a Computer for Your College-Bound Student
LocationsX
1 Locations
-
11321 White Rock Rd
Rancho Cordova, CA 95742-6505(800) 892-0164Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Northeast California. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Cyberguys is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
BBB began including complaint response text in BBB Business Reviews in July 2012.
BBB reports the complaint response text for all reportable complaints against a business that are received electronically.
Industry Tips for Computers - Supplies & Parts
Has Your Computer Modem Been Hijacked?Picking a Computer for Your College-Bound Student
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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