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Description

Capital Network Solutions, Inc. (CNS) is a premier Northern California network services and consulting company. Established in 1989, we have supported hundreds of clients in the technology arena. Our strategic IT solutions are designed to help you achieve a higher level of security, efficiency, reliability and productivity. Outsourcing with Capital Network Solutions, Inc. for your managed services enables you to receive enterprise-class benefits at an affordable rate.

Capital Network Solutions, Inc. hires only the most experienced IT professionals who understand that your business goals are their goals as well. In order to provide you with the best in technology solutions, our Managed-IT team offers a full turn-key solution for network services including:
Design Implementation, Project Management, Patch Management, Backup Management, Technical Support, Network Security, Admin Training, Spam and Anti-Virus Protection & 24x7 Help Desk Support

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Capital Network Solutions, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Capital Network Solutions, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Capital Network Solutions, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

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BBB file opened: September 07, 1994 Business started: 05/27/1997 in CA Business incorporated: 05/27/1997 in CA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Electronics and Appliance Repair
4244 South Market Court, Suite D, Sacramento CA 95834
http://www.bearhfti.ca.gov/
Phone Number: (916) 999-2041
Fax Number: (916) 921-7279
HomeProducts@dca.ca.gov

Type of Entity

Corporation

Business Management
Mr. Steve Shulte, COO Mr. Don Thompson, CEO Miss. Lauren M Abbott, Director of Operations
Contact Information
Customer Contact: Miss. Lauren M Abbott, Director of Operations
Principal: Mr. Steve Shulte, COO
Principal: Mr. Don Thompson, CEO
Business Category

Computers Hardware, Software & Services

Products & Services

Capital Network Solutions, Inc. sells the following brand(s): Cisco, Citrix, Microsoft, Nimble SAN, SonicWall, VMWare

Capital Network Solutions, Inc. offers the following product(s): Company offers computer hardware, software, and IT solution services.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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