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BBB Accredited Business since
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ADEPT Driver's business mission is to deliver science-based traning that significantly reduces auto collisions.
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A BBB Accredited Business since
BBB has determined that ADEPT Driver meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for ADEPT Driver include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementDr. Richard Harkness, CEO Bonnie Berry, SVP Operations
Computer Software Publishers & Developers
Refund and Exchange PolicyItems must be returned in resalable condition within 30 days of customer receipt. Shipping and handling fees are not refundable. There is no refund once a customer has certified. Please call 800-808-5678 if you have questions about a return.
Service AreaUS and Canada
Alternate Business NamesAdvanced Drivers Education Products and Training, Inc.
Products & Services
teenSMART is a computer-based crash reduction program for teen drivers. Lifelong Driver is a computer-based crash reduction program for drivers 55+.
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Types of Complaints Handled by BBB
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BBB Complaint Process
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Complaint Trends - Last 3 Years
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BBB Customer Review Rating Overview
BBB Customer Reviews Star Rating represents the customers opinions of the business. The Customer Review Star Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score. Below is the Customer Review Star Rating scale.
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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