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Find a Location

Professional Bureau Of Collections of Maryland, Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Professional Bureau Of Collections of Maryland, Inc

      PO Box 628 Elk Grove, CA 95759-0628

    • Professional Bureau Of Collections of Maryland, Inc

      9675 Elk Grove Florin Rd Elk Grove, CA 95624-2225

    • Professional Bureau Of Collections of Maryland, Inc

      PO Box 268 Elk Grove, CA 95759-0268

    Business ProfileforProfessional Bureau Of Collections of Maryland, Inc

    Collections Agencies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Professional Bureau Of Collections of Maryland, Inc has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Professional Bureau Of Collections of Maryland, Inc

        PO Box 628 Elk Grove, CA 95759-0628

      • Professional Bureau Of Collections of Maryland, Inc

        9675 Elk Grove Florin Rd Elk Grove, CA 95624-2225

      • Professional Bureau Of Collections of Maryland, Inc

        PO Box 268 Elk Grove, CA 95759-0268

      Location of This Business
      PO Box 628, Elk Grove, CA 95759-0628
      BBB File Opened:
      4/21/1994
      Years in Business:
      30
      Business Started:
      4/21/1994
      Business Started Locally:
      4/21/1994
      Business Incorporated:
      10/11/2006
      Type of Entity:
      Corporation
      Alternate Business Name
      • PBCM
      • Public Bureau of Collections
      Business Management
      • Mr. Erik Brechbill, Collections Manager
      • Linda Justus, Vice President
      • Jennifer Holmes, Executive Assistant
      • Julie E. Hill, Manager of Quality Assurance
      • Mr. Linda Brown
      Contact Information

      Principal

      • Julie E. Hill, Manager of Quality Assurance

      Customer Contact

      • Mr. Linda Brown
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Understand consumer rights when it comes to debt collection

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/24/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      PBCM ************** has been harassing my work daily and has been harassing family members after late hours at night. This is not legal. When I try to call back it's a fax machine sounds. Noone is willing to assist from this number, however they still be harassing my work and family members. This needs to stop.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Felecia M

      1 star

      06/26/2021

      This student loan company is by far the worst that I have EVER seen!! Its like theyre holding me back from trying to get my student loans out of default. I have been trying to get my loans out of default for almost a year and they keep telling me to upload my documents through one span I upload my documents and they say that they never received them!! Then when I ask for a call back they inform me that they can only call me twice due to the cares act and they call me when ** at work and cant answer the phone!!! I have a ********* that needs special medical equipment and I cant get approval for anything because of these ppl. This is awful and no one should be treated this way!!!!

      Local BBB

      BBB of Northeast California

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