BBB Business Review

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This business is not BBB accredited.

Nationwide Debt Management Solutions, LLC

Additional Locations

Phone: (888) 414-0763 Fax: (916) 369-6594 9300 Tech Center Dr  Ste 110, Sacramento, CA 95826

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Nationwide Debt Management Solutions is a full service, compliance-driven collection agency and Master Servicer. We specialize in all phases of collection, from Frontline collection efforts all the way through litigation and post-judgment enforcement

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Nationwide Debt Management Solutions, LLC include:

  • 33 complaint(s) filed against business
  • 2 complaint(s) filed against business that were not resolved

Factors that raised the rating for Nationwide Debt Management Solutions, LLC include:

  • Length of time business has been operating
  • Response to 33 complaint(s) filed against business

Customer Complaints Summary Read complaint details

33 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 31
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 33

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Nationwide Debt Management Solutions, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 3

Additional Information

BBB file opened: February 14, 2012 Business started: 03/09/2011 in CA Business started locally: 03/09/2011 Business incorporated 03/09/2011 in CA
Type of Entity

Limited Liability Company (LLC)

Business Management
Eric Medrano, Officer Mr. Steve Cipolla, Officer John Lindahl, VP Operations
Contact Information
Customer Contact: John Lindahl, VP Operations
Principal: Eric Medrano, Officer
Business Category

Collection Agencies

Hours of Operation
M: 7:00 AM - 6:00 PM
T: 7:00 AM - 6:00 PM
W: 7:00 AM - 6:00 PM
Th: 7:00 AM - 6:00 PM
F: 7:00 AM - 6:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Visa, Mastercard, ACH, Personal Checks, Money Orders, Moneygram
Industry Tips
Debt Collectors and Your Rights

Customer Review Rating plus BBB Rating Summary

Nationwide Debt Management Solutions, LLC has received 2.11 out of 5 stars based on 3 Customer Reviews and a BBB Rating of C.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.