BBB Business Review
4 of 4 images | See All Images >>
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Founded in 1983, the Briar Patch remains northern California's premier tobacconist, carrying the finest name brands in cigars, pipes, pipe tobaccos, lighters and other smoking accessories.
Request a Quote
A BBB Accredited Business since
BBB has determined that Briar Patch Smokeshop meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Briar Patch Smokeshop include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Cigar & Cigarette & Tobacco Dealers - Retail Cigars and Cigar Accessories Pipes & Smokers Articles
Refund and Exchange PolicyWe will always accept return of any of our products that are damaged in shipping. Please save the box they arrived in so we can have the shipper arrange to inspect it for insurance purposes.
We will also gladly accept the return of our products within 10 days of your receipt, for any other reason, so long as the returned products have not been used, altered, damaged, or changed in anyway whatsoever. We cannot accept return of tobacco products.
To return a product contact us via email at email@example.com, phone 1-866-215-6345, or fax 916-993-1045, with identification of the item you purchased and wish to return and the date you purchased it. As soon as we receive the item and it passes our inspection to ensure that the item has not been used, altered, damaged or changed, then, we will credit your credit card in the amount previously charged and collected for the item, less shipping charges. Please note we do not cover the cost of return shipping and you bear the risk of any damage or loss prior to our receipt of the returned item.
Service AreaNorthern California
Products & Services
This company offers the sale of cigars, pipes, tobacco, lighters and other accessories.