1 of 1 images | See All Images >>
BBB Accredited Business since
Phone: (916) 480-1225 Fax: (916) 481-2230 2740 Fulton Avenue Suite 101-9, Sacramento, CA 95821
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since
BBB has determined that Diversified Business Solutions, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Diversified Business Solutions, Inc. include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. April Scott, President
Business Consultants Incorporating Companies Legal Forms Bookkeeping Service
Products & Services
Diversified Business Solutions, Inc. offers the following product(s): Diversified Business Solutions, Inc offers California Secretary of State Filings in Sacramento and QuickBooks Accounting Services in Sacramento and virtually.
Products & Services
Diversified Business Solutions, Inc offers accounting services for small to medium size businesses.
2740 Fulton Avenue Suite 101-9
Sacramento, CA 95821 (916) 480-1225 Directions
What is a BBB Business Review?
We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.
About BBB Business Review Content & Services:
Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating Overview
BBB Customer Reviews Star Rating represents the customers opinions of the business. The Customer Review Star Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score. Below is the Customer Review Star Rating scale.
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB Customer Review Star Ratings are not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Star Rating in addition to all other available information about the business.
Problems with Product/Service
Read Complaint Details
Complaint: We hired ****** ****** to incorporate our business and to set up our Quickbooks for a more stream-lined operation. Neither was completed. After a few emails and an interview in our office in early December of 2011 with ****** ******, we hired her to incorporate our business and set up our Quickbooks for better management. We hired her because she said she had done many corporations for contractors and assured us that she could set it up Correctly. After she began the process we had to continually contact her for further updates as to the status and completion of the corporation. The process had been drug out for so long that by the end of May, we realized that ****** ****** was not in a position to set things up correctly so we hired an attorney to complete it. , We did this because she did not perform the service she said she could do and in a timely manner. Her website says the corporate book only takes 10 days to receive, well ours took about 4 months. She said she had set up many corporations for contractors, well she could not answer our questions about how it would affect our son being an employee if he was named on the corporation. There were other things that she did not have knowledge of that were necessary to know in order to set up the corporation correctly and to get the best tax benefits. I have a concern that the many contractors that ****** ****** helped to incorporate as she said, may not have been done according to IRS standards. For this reason we are requesting a full refund of 1499.00 for non completion of the services we paid for.
Desired Settlement: A full refund of 1499.00
Business' Initial Response
BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved