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BBB Accredited Business sinceAdditional Locations
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<p><a class="fbx-instance fbx-link" href="http://chicofurniture.com/wp-content/uploads/2014/02/chicofurniturelogoweb2-e1398898031309.png"><img width="300" height="48" class="size-medium wp-image-71 aligncenter" alt="chicofurniturelogoweb2" src="http://chicofurniture.com/wp-content/uploads/2014/02/chicofurniturelogoweb2-300x48.png"></a></p><h2 style="text-align: center;"><strong>Chico Furniture Direct </strong></h2><h2 style="text-align: center;"><strong>“Better Brands – Better Value”</strong></h2><p>At Chico Furniture Direct, we wake up every day figuring out how to provide you a fun/quick/easy experience buying new home furnishings. We clear out Brand Name overstock Furniture & Mattresses from Nationally known manufacturers like Sealy®, Simmons®, Royal Heritage®, and Leggett & Platt® at discounts of 30-50% off what the big stores typically will be asking. That’s what we call <strong>“Value You Can Afford”.</strong></p><p style="padding-left: 90px;"><a class="fbx-instance fbx-link" href="http://chicofurniture.com/wp-content/uploads/2014/05/Natures-Sleep-DiamondGelIcon.jpg"><img width="172" height="140" class="wp-image-247 alignleft" alt="Natures Sleep DiamondGelIcon" src="http://chicofurniture.com/wp-content/uploads/2014/05/Natures-Sleep-DiamondGelIcon.jpg"></a> <a class="fbx-instance fbx-link" href="http://chicofurniture.com/wp-content/uploads/2014/02/Sealy-Logo-wo-Posturpedic.jpg"><img width="158" height="140" class="wp-image-186 alignleft" alt="Sealy Logo wo Posturpedic" src="http://chicofurniture.com/wp-content/uploads/2014/02/Sealy-Logo-wo-Posturpedic.jpg"></a> <a class="fbx-instance fbx-link" href="http://chicofurniture.com/wp-content/uploads/2014/05/leggett-logo.jpg"><img width="180" height="44" class="alignnone size-full wp-image-289" alt="leggett-logo" src="http://chicofurniture.com/wp-content/uploads/2014/05/leggett-logo.jpg"></a><a class="fbx-instance fbx-link" href="http://chicofurniture.com/wp-content/uploads/2014/02/simmons-mainlogo.png"><img width="154" height="121" class="alignnone wp-image-228" alt="simmons-mainlogo" src="http://chicofurniture.com/wp-content/uploads/2014/02/simmons-mainlogo-300x236.png"></a></p><p> </p><p><a class="fbx-instance fbx-link" href="http://chicofurniture.com/wp-content/uploads/2014/02/Royal-final-e1398894985958.jpg"><img width="156" height="89" class=" wp-image-175 alignleft" alt="Royal Heritage Logo" src="http://chicofurniture.com/wp-content/uploads/2014/02/Royal-final-300x171.jpg"></a></p><p>We are not your typical retail store. After you have had a chance to “shop around”, you tell us when you want to meet at our Distribution Center. We will schedule a time to meet you at the Distribution Center and provide you easy to follow directions. We have samples of everything for you to try out to make sure it’s right for your home. At your own pace, you can select all of the items you want without interruptions or distractions. We can arrange delivery and set up for you or you can take your purchase home with you the same day. We accept all major credit cards; Visa & MasterCard debit cards, and personal checks with proper identification.</p><div class="wp-caption aligncenter fbx-instance" id="attachment_162" style="width: 167px;"><a class="fbx-link" href="http://chicofurniture.com/wp-content/uploads/2014/02/Map.jpg"><img width="157" height="160" class="size-full wp-image-162" alt="Chico Furniture Direct 629 Entler, Suite #1 Chico, CA 95928" src="http://chicofurniture.com/wp-content/uploads/2014/02/Map.jpg"></a><p class="wp-caption-text">Chico Furniture Direct<br>629 Entler, Suite #1<br>Chico, CA 95928</p></div><p>So if you know what a good value looks like and demand more for your hard earned money – we can help you get a great deal.</p>
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A BBB Accredited Business since
BBB has determined that Chico Furniture Direct meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Chico Furniture Direct include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Bureau of Home Furnishings and Thermal Insulation
4244 S Market Ct Ste D, Sacramento CA 95834
Phone Number: (916) 999-2041
The number is 153951.
Type of Entity
Business ManagementMrs. Cathy Wert, President Mr. Robert Wert, Secretary/Treasurer
Beds - Retail
Products & Services
Chico Furniture Direct sells the following brand(s): Huntingdon Bedroom Sets, Klaussner Bedroom Sets, Leggett & Platt Adjustable Bed Bases, Nature's Sleep Mattresses, Parker House Furniture, Sealy, Sealy Posturepedic Mattresses, Simmons Furniture Mattresses
Method(s) of PaymentCash, Check (With proper ID), Major Credit Cards, & Visa & MasterCard Debit Cards. We also offer a "90 days same as cash" program as well as 12 month financing.
Alternate Business NamesWe'nterprises, Inc. Went Trading Company
Products & Services
The Laundry Room is a self-service laundromat facility.
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
Additional Phone Numbers
- (530) 570-9341(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.