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BBB Accredited Business since

Underhood Automotive, Inc.

Phone: (530) 223-3489 Fax: (530) 223-4604 2428 Victor Ave, Redding, CA 96002 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We at Underhood know your car is more than a tool that gets you from point A to point B, it’s your freedom. Your car lets you complete essential daily activities such as traveling to and from work, buying groceries, and picking up the children from school. You depend on it, so it’s important your car receives quality repairs and service. When you bring your car to Underhood,we make sure your car leaves trouble-free so you can have your freedom, and your peace of mind.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Underhood Automotive, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Underhood Automotive, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Underhood Automotive, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 08, 2008 Business started: 12/01/2006 in CA Business incorporated 12/19/2006 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

CA Bureau of Auto Repair- BAR
10949 North Mather Blvd, Rancho Cordova CA 95670
Phone Number: (800) 952-5210
The number is 248866.

Type of Entity


Business Management
Mr. Jaime L Jacobsen, President
Contact Information
Principal: Mr. Jaime L Jacobsen, President
Business Category

Auto Repair & Service Auto Repairing - Foreign Auto Smog Inspection

Products & Services

Underhood Automotive, Inc. sells the following brand(s): A1 Cardone, AC Delco, and many others, Autolite, Bosch, Carter, Champion, Dorman, Felpro, Fram, Monroe, Moog, Prestone, Pro, Raybestos, Service Pro

Underhood Automotive, Inc. offers the following product(s): A/C service, and many other services, Brakes, Diagnostics, Lube|Oil|Filter, Smog Check, Timing belt, Water pumps

Method(s) of Payment
VISA, MC, Discover and American Express
Refund and Exchange Policy
12 Month or 10000 mile warranty on most repairs
Products & Services

Underhood Automotive, Inc. specializes in smog for foreign & domestic vehicles and auto repair services.

Industry Tips
Auto Repair - Road Signs of Good Business

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.