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Setliff Bros Service

Phone: (209) 869-2508 Fax: (209) 869-0217 3605 Atchison St, Riverbank, CA 95367


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Setliff Bros Service include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Setliff Bros Service
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 07, 2001 Business started: 01/01/1950 Business started locally: 01/01/1950
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

CA Bureau of Auto Repair- BAR
10949 North Mather Blvd, Rancho Cordova CA 95670
http://www.bar.ca.gov/
Phone Number: (800) 952-5210
The number is 250702.

Business Management
Gladys Setliff, Owner Mr. Ron Setliff, Manager Mr. Alan Smith, Owner
Contact Information
Principal: Gladys Setliff, Owner
Business Category

Auto Repair & Service Towing - Automotive

Additional Information

BBB REPORT

THIS REPORT HAS BEEN OBTAINED FROM SOURCES DEEMED TO BE RELIABLE. iT IS NOT TO BE USED FOR SALES OR PROMOTIONAL PURPOSES.

AUTO REPAIR TIPS

Is your car in need of the services of a repair shop or are you planning a road trip? If you are not knowledgable about automobiles, the BBB has a few suggestions which may help you to protect yourself against being taken advantage of by unscrupulous auto repair operators, both at home and on the road.
Spend some time finding a good repair facility before you need one. Ask the local BBB for a member list of companies offering these services. Ask your friends and family for a recommendation.
If your car begins to make new noises or is not operating normally, don't hope the problem will go away be itself. Take your car into the shop to be checked out while it's still running. If you are suspicious about a diagnosis, you will still have time to take your car elsewhere. If there is anything you do not understand on the work order, ask for an explanation. Consumers should also ask what the total cost of the repairs will be and if there will be any charge for an estimate. If the problem appears to be the engine or a transmission problem, a diagnosis charge is to be expected. If you wish to have your old parts returned to you, let the garage know BEFORE THEY START WORK.
Make your own list of the symptoms you are experiencing, but let the repair facility make the actual diagnosis. Once a repair order is written and signed by the consumer, that order becomes your authorization to have the garage make the repairs or adjustments listed, regarless of cost unless you specify otherwise. Be sure to read and UNDERSTAND everything you are required to do to qualify for and maintain any guarantees or warranties on the parts or labor. Ask for clarification and written verication of anything you do not understand, or which is stated verbally.
If you are getting ready for a road trip, make sure that your car is in good working order, and that your tires are sound, and all fluid levels are topped off.
The BBB suggests that you also check with the BBB of Automotive Repair at 800-952-5210 to determine the current licencing status of the company before authorizing any work to be done.

Industry Tips
Auto Repair - Road Signs of Good Business

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    3605 Atchison St

    Riverbank, CA 95367

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.