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This Business is not BBB Accredited
Setliff Bros Service
Phone: (209) 869-2508Fax: (209) 869-02173605 Atchison St, Riverbank, CA 95367-2025
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Setliff Bros Service is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Setliff Bros Service's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
THIS REPORT HAS BEEN OBTAINED FROM SOURCES DEEMED TO BE RELIABLE. iT IS NOT TO BE USED FOR SALES OR PROMOTIONAL PURPOSES.
AUTO REPAIR TIPS
Is your car in need of the services of a repair shop or are you planning a road trip? If you are not knowledgable about automobiles, the BBB has a few suggestions which may help you to protect yourself against being taken advantage of by unscrupulous auto repair operators, both at home and on the road.
Spend some time finding a good repair facility before you need one. Ask the local BBB for a member list of companies offering these services. Ask your friends and family for a recommendation.
If your car begins to make new noises or is not operating normally, don't hope the problem will go away be itself. Take your car into the shop to be checked out while it's still running. If you are suspicious about a diagnosis, you will still have time to take your car elsewhere. If there is anything you do not understand on the work order, ask for an explanation. Consumers should also ask what the total cost of the repairs will be and if there will be any charge for an estimate. If the problem appears to be the engine or a transmission problem, a diagnosis charge is to be expected. If you wish to have your old parts returned to you, let the garage know BEFORE THEY START WORK.
Make your own list of the symptoms you are experiencing, but let the repair facility make the actual diagnosis. Once a repair order is written and signed by the consumer, that order becomes your authorization to have the garage make the repairs or adjustments listed, regarless of cost unless you specify otherwise. Be sure to read and UNDERSTAND everything you are required to do to qualify for and maintain any guarantees or warranties on the parts or labor. Ask for clarification and written verication of anything you do not understand, or which is stated verbally.
If you are getting ready for a road trip, make sure that your car is in good working order, and that your tires are sound, and all fluid levels are topped off.
The BBB suggests that you also check with the BBB of Automotive Repair at 800-952-5210 to determine the current licencing status of the company before authorizing any work to be done.
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 250702 for this company.Type: Bureau of Automotive Repair
Check License Status: Check License Status
Please note that governmental licensing information may not be current.
Contact InformationPrincipal: Gladys Setliff (Owner)Mr Ron Setliff (Manager)Mr Alan Smith (Owner)
Auto Repair & Service, Towing - Automotive
Industry TipsThe Hail Season is Here
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Northeast California. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Setliff Bros Service is in this range.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
BBB began including complaint response text in BBB Business Reviews in July 2012.
BBB reports the complaint response text for all reportable complaints against a business that are received electronically.
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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