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Click for BBB Rating on Midas Auto Service

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Midas Auto Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Additional Information

BBB file opened: October 07, 1992 Business started: 01/01/2000 in CA Business incorporated 04/27/2005 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

CA Bureau of Auto Repair- BAR
10949 North Mather Blvd, Rancho Cordova CA 95670
Phone Number: (800) 952-5210
The number is 240722.

Type of Entity


Business Management
Mr. Douglas Scott, President
Contact Information
Principal: Mr. Douglas Scott, President
Business Category

Auto Repair & Service Brake Service Tire Repair Auto Services - Oil & Lube

Alternate Business Names
Scott's Auto Services Inc
Products & Services

Midas Auto Service provides auto service, repair and maintenance.

Industry Tips
Auto Repair - Road Signs of Good Business

Additional Locations

  • 445 E Cypress Ave

    Redding, CA 96002

  • PO Box 990238

    Redding, CA 96099


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

7/22/2013 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: Midas tried to get me to buy parts and service that I didn't really need. On 6/8/2013 this auto shop told me that I needed a new A/C compressor, drier, and expansion valve (including services totalling $1,832.99. I was skeptical, so I tested it later and those parts were all fine. The only problem with it was a small hole in a hose that I fixed for less than $10. I'd like my $25 diagnostic fee refunded since it was fraudulent. I don't appreciate auto shops trying to charge me for things I don't need.

Desired Settlement: $25 diagnostic fee, since they they told me I needed parts and service that I later found out wasn't needed.

Business Response: Business' Initial Response
Mr ******, Usually people see the owner or manager of a shop before they complain through BBB. You have never contacted me. This is the first time I have heard that you are unhappy with our recommendations of your concern you asked us to look at. Your car certainly needed more than $10.00 worth of repair. It sounds like you decided to work on it yourself. Our recomendations were based on testing and specialized equipment to test a/c function. We are not a commission-based shop. Our findings were simply what you purchased, an opinion and recomendation of repairs to make your a/c useable in hot, inclement weather, and for a reasonable amount of time. For these reasons, I feel you got exactly what you paid for, and you certainly were given a choice to do, or not do work here. If you had work done in a licensed shop elsewhere for $10.00, I would love to view a copy of the diagnosis fee and work done. Please stop by if would like to talk more. **** *****