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Northeast California
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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Midas Auto Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

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Additional Information

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BBB file opened: October 07, 1992 Business started: 01/01/2000 Business started locally: 01/01/2000 Business incorporated: 04/27/2005 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

CA Bureau of Auto Repair- BAR
10949 North Mather Blvd, Rancho Cordova CA 95670
http://www.bar.ca.gov/
Phone Number: (800) 952-5210
The number is 240722.

Type of Entity

Corporation

Business Management
Mr. Doug Scott, President
Contact Information
Principal: Mr. Doug Scott, President
Business Category

Auto Repair & Service Brake Service Tire Repair Auto Services - Oil & Lube

Alternate Business Names
Scott's Auto Services Inc
Products & Services

Midas Auto Service provides auto service, repair and maintenance.

Industry Tips
Auto Repair - Road Signs of Good Business

Additional Locations

  • 445 E. Cypress Ave.

    Redding, CA 96002

  • P.O. Box 990238

    Redding, CA 96099

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Complaint Detail(s)

7/22/2013 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: Midas tried to get me to buy parts and service that I didn't really need. On 6/8/2013 this auto shop told me that I needed a new A/C compressor, drier, and expansion valve (including services totalling $1,832.99. I was skeptical, so I tested it later and those parts were all fine. The only problem with it was a small hole in a hose that I fixed for less than $10. I'd like my $25 diagnostic fee refunded since it was fraudulent. I don't appreciate auto shops trying to charge me for things I don't need.

Desired Settlement: $25 diagnostic fee, since they they told me I needed parts and service that I later found out wasn't needed.

Business Response: Business' Initial Response
Mr ******, Usually people see the owner or manager of a shop before they complain through BBB. You have never contacted me. This is the first time I have heard that you are unhappy with our recommendations of your concern you asked us to look at. Your car certainly needed more than $10.00 worth of repair. It sounds like you decided to work on it yourself. Our recomendations were based on testing and specialized equipment to test a/c function. We are not a commission-based shop. Our findings were simply what you purchased, an opinion and recomendation of repairs to make your a/c useable in hot, inclement weather, and for a reasonable amount of time. For these reasons, I feel you got exactly what you paid for, and you certainly were given a choice to do, or not do work here. If you had work done in a licensed shop elsewhere for $10.00, I would love to view a copy of the diagnosis fee and work done. Please stop by if would like to talk more. **** *****

10/1/2012 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: My daughter took her car to this business for an estimate on repairs.She was charged $66.00.I then took the car to my mechanic and had the repairs done for a fraction of the price they quoted her.They informed her it would cost $918.00 to fix to pass smog when in fact it cost less than $250.Single mother with 3 children trying to make ends meet.Disgusting.

Desired Settlement: DesiredSettlementID: Refund Would like her $66.00 fee returned.

Business Response: Business' Initial Response
customer states: I was contacted by the business and the chgs were explained.I consider this taken care of.