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BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Clutch & Transmission Technicians, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Clutch & Transmission Technicians, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
CA Bureau of Auto Repair- BAR
10949 North Mather Blvd, Rancho Cordova CA 95670
Phone Number: (800) 952-5210
The number is 277315.
Type of Entity
Business ManagementRay Smith, Owner
Auto Repair & Service Transmissions - Automobile
Industry TipsAuto Repair - Road Signs of Good Business
3424 Oakdale Rd Ste 1
Modesto, CA 95355 Directions
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
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- Problems with Products or Services
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BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
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What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
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Additional Phone Numbers
- (209) 551-4051(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: Damages to my 37 Chevy Hot Rod Owner is a jerk Beware he damages your car then lies and his employees lie and cover it up then refuses to repair the damage to your vehicle and does bad work after repair still have leaking tranny. And now have $800 damage to my $100,000 dollar Hot Rod I called better buisensss bureau also and filed. Complaint owner is bad news and does Bad work and refuses to pay for damage to my vehicle that was done on his property and couldn't repair a transmission if his life depended on it. Small claims court and local channel 7 news here I come. Either him or one of his employees drove my vehicle with the drivers door open and hit something
Desired Settlement: He denied causing any damage to my car when left there it was perfect condition then when picked up had a deep. 6 inch scratch all the way down to metal the doors r suicide doors and Daley could have only been chased when in his shop and when one of his drivers was driving and left door open at same time or hit it with a piece of equipment . The owner refuses to repair or pay for damages states not his problem. I will continue to place ads on google and help against his business till he steps up and pays for damages
Business' Initial Response